Sarah Thomas

*Answer phone calls and emails.
*Provide face to face customer service along with building client relationships.
*Assist in production (screenprinting, DTF and wideformat).
*Design artwork for apparel and signs for many local businesses and schools.
*Edit artwork that customers have provided, such as, spelling errors, art errors and general alignment issues.
*Build and design online stores for many large and small local businesses and first responder entities.
*Build quotes based off of our customers requests to give them a full layout of color options, production options and material options with pricing for each available option.
*Process payments via credit card, cash and check and apply to the appropriate invoice.
*Order all apparel for production to begin and meet client required deadlines.
*Advise supervisor of what supplies/materials are needed to keep production running efficiently.

*Processing city employee payroll deductions.
*Processing personal loans, vehicle/motorcycle loans and Payday advance loans.
*Processing office payroll.
*Balancing our accounts at the end of each day according to withdraws and deposits
*Reporting to the 3 major credit bureaus.
*Planning annual and monthly Board Meetings.
*Preparing paperwork and providing paperwork for quarterly audits.
*Providing accurate reports to the President and Board Members when needed on a weekly, monthly, bi-annual or annual basis.
*Provided excellent customer service to our members.

*I was an assistant to 9 account executives.
*Responsible for building presentations to propose sales opportunities to their clients.
*I entered their order requirements for each client to make sure the commercial air time they purchased was scheduled to go on air.
*In charge of political ads and making sure that all of the proper paperwork was available to any politician that came to our office to see what their opposing candidate had purchased for air time. *I would plan account executive/client outings such as MLB outings, golf outings etc. I would also help with our regional meetings for our offices in Decatur, Springfield and Champaign staff.

*Making sure all programming and breaks were scheduled for 24 hours a day, including but not limited to:
*Local and National News
*Local and National show programming
*Sports and promotional programming
*After programming was scheduled, I then would enter commercial breaks into each of the programs, this included placing each individual commercial purchased into the specific time slot they ordered. My department would assign each commercial its "number" to air, add it to our log to be given to Master Control Engineers.
*When sporting events would run long, I pre-empted those commercials that did not run during the time they were purchased for them to be made up accordingly.
*When bad weather occurred, I would come in to change programming to assist with weather cut ins.
*I also was in charge of all political campaign ads and orders.
*I filled in for the Station Managers assistant when she was out for maternity leave and earned time off.
*Filled in for accounts payable and receivable when needed.
*Assisted National Sales Manager in Orders and commercial scheduling.
*Assisted Local Sales Account Executives with their orders, commercial scheduling and presentations.
*I started at an entry level position and worked my way up to a department manager in the span of 5 years.