Sarah Thompson
Alexandria,IN
Overview
24
24
years of professional experience
Work History
Director of Admissions and Marketing
Alexandria Health and Rehabiliation
Alexandria, IN
05.2022 - Current
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Doubled admission rates by developing and implementing strategic community networks.
- Served as a liaison between prospective residents, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
- Organized successful campus events such as open houses and information sessions to showcase what the facility has to offer.
Director of Activities
Alexandria Health and Rehabilitation
Alexandria, IN
01.2022 - 05.2022
- Promoted a culture of inclusivity by designing accessible activities for individuals with varying abilities.
- Elevated staff morale by consistently recognizing achievements through rewards systems or public acknowledgments of exceptional performance.
- Introduced innovative solutions to address challenges faced in program design or implementation phases.
- Boosted overall satisfaction of participants by tailoring activities to individual needs and preferences.
Caregiver
Department Of Veterans Affairs
Indianapolis, IN
05.2018 - 09.2021
- Monitored patients vital signs, managed medications and tracked behaviors to keep healthcare team well-informed.
- Recognized and reported abnormalities or changes in patients' health status to medical team.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Co-Owner/Licensed Massage Therapist
Massage Fort Bragg
Fort Bragg, NC
01.2012 - 01.2015
- Maintained up-to-date administrative records to monitor operational conditions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards for both employees and clientele.
- Worked with Government Health Inspectors to ensure proper sanitary environments for employees as well clientele.
- Assessed clients needs, inquired about contraindications (e.g., high blood pressure, pregnancy, and allergies) prior to appointment.
- Used and documented appropriate and effective techniques required for each client.
Manager
Nutrition Connection/Power Blendz
Fort Bragg, NC
03.2009 - 01.2013
- Controlled costs and optimized product spending across three store locations.
- Evaluated performance data to monitor and measure productivity and customer service goals.
- Approved regular payroll submissions for employees.
- Developed and maintained relationships with customers and suppliers.
- Conducted monthly inventories and product ordering for three locations.
Licensed Massage Therapist/Front Desk Associate
Holistic Care Of Charleston
Charleston, SC
08.2001 - 09.2004
- Maintained client treatment records and designed long-term care programs for return customers.
- Addressed mobility limitations and generalized pain originating from muscle tightness through several massage techniques.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Booked appointments, answered phones, greeted clients, handled payments and created client accounts.
- Assisted in submissions and denials of insurance claims.
Education
Associate of Arts - General Arts
Ball State University
Muncie, IN2022
Associate of Arts - General Arts
Indiana Wesleyan University
Marion, IN2017
NCBTMB - Massage Therapy
Alexandria School of Scientific Therapeutics
Alexandria, IN06.2001
High School Diploma -
Alexandria High School
Alexandria, IN05.2000
Skills
- Active Listening
- Written and Verbal communication
- Able to adapt to situations
- Teamwork
- Work well under pressure
- Customer service
- Willingness to learn
- Networking
References
References upon request
Timeline
Director of Admissions and Marketing
Alexandria Health and Rehabiliation
05.2022 - Current
Director of Activities
Alexandria Health and Rehabilitation
01.2022 - 05.2022
Caregiver
Department Of Veterans Affairs
05.2018 - 09.2021
Co-Owner/Licensed Massage Therapist
Massage Fort Bragg
01.2012 - 01.2015
Manager
Nutrition Connection/Power Blendz
03.2009 - 01.2013
Licensed Massage Therapist/Front Desk Associate
Holistic Care Of Charleston
08.2001 - 09.2004
Associate of Arts - General Arts
Ball State University
Associate of Arts - General Arts
Indiana Wesleyan University
NCBTMB - Massage Therapy
Alexandria School of Scientific Therapeutics
High School Diploma -
Alexandria High School