Sarah Thompson
Azle
Summary
Dynamic professional with a solid background in account management and operations. Known for strong financial record keeping and policy development skills, contributing to improved purchasing processes and enhanced interdepartmental collaboration.
Overview
9
9
years of professional experience
Work History
High Volt Operations Assistant
Homepro
Carrollton
05.2021 - 10.2025
- Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
- Prepared reports summarizing current purchasing activities as requested by management.
- Maintained accurate records of all purchases, invoices, and payments.
- Collaborated with other departments such as accounting and logistics to streamline operations.
- Collected operations data and created spreadsheets detailing trends.
- Developed and implemented policies and procedures for the purchasing department.
Account Manager /Team Leader
Homepro
Carrollton
01.2017 - 10.2021
- Monitored account performance and prepared reports to track progress and identify growth opportunities.
- Coordinated project timelines and deliverables to ensure timely completion and builder satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved builder complaints in a timely manner.
- Provided training and guidance to new Account Managers.
- Renewed existing accounts by building relationships with clients.
- On-boarded new team members to integrate into organization.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Addressed builder questions and concerns regarding products and services.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
- Attended trade shows and conferences as a representative of the company.
- Trained and mentored junior account managers, fostering their professional development and performance.
- Utilized CRM tools to track client interactions and optimize relationship management strategies.
Education
GED -
Venture High School
Arlington, WASkills
- Report preparation
- Data analysis
- Purchasing policies
- Financial record-keeping
- Cross-department collaboration
- Customer relationship management
References
References available upon request.
Timeline
High Volt Operations Assistant
Homepro
05.2021 - 10.2025
Account Manager /Team Leader
Homepro
01.2017 - 10.2021
GED -
Venture High School