Intuitive beauty advisor with a comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with a talent for creating unique looks that inspire customer confidence.
A well-qualified sales associate is familiar with the skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Retail sales professionals are versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Reliable and upbeat sales associate successfully promotes customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sephora
07.2023 - Current
Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Arranged merchandise to present visually appealing displays and attract clientele.
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Helped customers feel relaxed and comfortable through conversation and personal relatability.
Identified skin and hair needs of customers to provide assistance in choosing best products.
Used in-store system to locate inventory and place special orders for customers.
Recommended specific hair and beauty products to meet individual customer needs.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Met sales goals, supporting organizational health through consistent and reliable service.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Maintained counter and display areas for cleanliness and organization.
Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Associate
Anthropologie
04.2022 - 01.2023
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Developed strong rapport with customers and created positive impression of business.
Monitored customers for signs of security concerns and escalated issues to management.
Created inviting environment for customers by maintaining store organization and cleanliness.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Answered customer questions about sizing, accessories, and merchandise care.
Managed efficient cash register operations.
Engaged with customers to build rapport and loyalty.
Prioritized helping customers over completing other routine tasks in store.
Prepared merchandise for sales floor by pricing or tagging.
Engaged in friendly conversation with customer to better uncover individual needs.
Style Advisor
Aritzia
05.2022 - 09.2022
Helped clients to maintain independence and quality of life.
Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
Regularly communicated with returning clients about new arrivals and promotions, fostering long-lasting relationships.
Drove brand awareness by organizing display setups and assisting in merchandising.
Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
Merchandised store inventory in seasonal and brand displays.
Conducted in-depth client consultations to identify personal style goals and develop customized wardrobe plans.
Educated clients on the latest fashion trends, empowering them to make informed purchasing decisions.
Identified needs and coordinated plans for travel and out-of-town functions.
Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
Networked within select groups to increase client base and generate sales.
Enhanced client satisfaction by providing personalized styling advice and recommendations.
Customer Service Sales Representative and Cashier
Home Depot
11.2020 - 08.2022
Generated an advertising brochure for vendor use.
Tracked individual performance against established targets to ensure consistent progress towards goals.
Streamlined communication processes for improved efficiency in handling customer inquiries.
Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
Informed customers of promotions to increase sales productivity and volume.
Trained new employees on customer service, money handling, and organizing strategies.
Education
Bachelor of Science - IT Minor in Cyber Security
George Mason University
Fairfax, VA
05.2026
High School Diploma -
Independence High School
Brambleton, VA
06.2022
Skills
Exceeding Customer Expectations
Team Cooperation
Customer Consultation
Store Opening and Closing
Store Organization
Inventory Control
Customer Needs Assessment
Sales proficiency
Merchandise Restocking
Returns processing
Product Knowledge Expertise
Makeup Application
Meeting Sales Goals
Reliable and Responsible
Dressing Room Assistance
Strong Communication and Interpersonal Skills
Sales closing
Honest and Dependable
Goal-Driven
Gift Wrapping
Merchandise Recommendations
Attention to Detail
Adaptable and Flexible
Product and Service Sales
Microsoft applications proficiency
Cash Handling
Cash Drawer Management
Excellent Written and Verbal Communication
Product Knowledge
Certification
Microsoft Office Specialist: Excel (Office 2016)
Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps)
Python for Everybody Specialization - University of Michigan