Sarah Touchet
New Iberia,United States
Summary
With a proven track record in hospitality, I excel in creating engaging environments that prioritize customer satisfaction. My ability to accurately process various payment methods while minimizing errors has enhanced operational efficiency in previous roles. I have successfully implemented up-selling techniques, increasing average check sizes significantly. Committed to outstanding service, I look forward to leveraging my skills to create memorable experiences for guests.
Overview
3
3
years of professional experience
Work History
Server
Twin Peaks
Baton Rouge, LA
12.2024 - Current
- Promoted daily specials and up-selling techniques to enhance the average check value, contributing to overall sales growth.
- Maintained knowledge of menu items, ingredients, and preparation methods to confidently assist guests with dietary restrictions.
- Developed strong rapport with regular customers, enhancing their dining experience and fostering loyalty.
Cocktail Server
Blue Martini
Lake Charles, US
09.2025 - 12.2025
- Collaborated with kitchen staff and management to coordinate timely service and meet special requests from customers.
- Adapted to changing priorities and high-pressure situations, demonstrating resilience and flexibility in service delivery.
- Managed multiple tables simultaneously while maintaining attention to detail and high service standards.
- Demonstrated knowledge of cocktail preparation and presentation, enhancing the overall dining experience for guests.
Server/Bartender
Samurai Sushi and Teriyaki Bar
Lafayette, US
06.2023 - 04.2025
- Prepared and served a variety of beverages and food items, adhering to safety and quality standards.
- Implemented up-selling techniques that increased average check size by 15% over a three-month period.
- Handled cash and credit transactions accurately, ensuring all financials balanced at the end of shifts.
- Created a welcoming atmosphere through effective communication and interpersonal skills, enhancing guest interactions.
Cashier/ Party Host
Elevation Station
Broussard, US
11.2022 - 03.2025
- Maintained a friendly and welcoming atmosphere for customers, ensuring satisfaction throughout their visit.
- Processed transactions accurately and efficiently, handling cash and electronic payments while minimizing errors.
- Participated in team meetings to discuss performance metrics and share best practices among staff.
- Developed a checklist for event preparation, enhancing efficiency and reducing last-minute issues.
Education
Non-Degree Program - Course certificate
New Iberia Senior High School
New Iberia01.2024
Skills
- Relationship Building - Expert
- Adaptability - Expert
- Attention to Detail - Expert
- Up-selling Techniques - Expert
- Customer Engagement - Expert
- Communication Skills - Expert
- Cash Handling - Expert
- Transaction Processing - Expert
- Customer Service - Expert
Timeline
Cocktail Server
Blue Martini
09.2025 - 12.2025
Server
Twin Peaks
12.2024 - Current
Server/Bartender
Samurai Sushi and Teriyaki Bar
06.2023 - 04.2025
Cashier/ Party Host
Elevation Station
11.2022 - 03.2025
Non-Degree Program - Course certificate
New Iberia Senior High School