Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Tucker

Comanche,TX

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

24
24
years of professional experience

Work History

Director of Operations for Inpatient Services

Fresenius Medical Care
10.2024 - Current
  • Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitor budget and utilized operational resources.
  • Oversee day-to-day production activities in accordance with business objectives.
  • Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conduct regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborate with senior management to develop and execute long-term corporate goals and objectives.
  • Mentor and coach team members to foster productive and engaging work environment.
  • Manage budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Define, implemented, and revised operational policies and guidelines.
  • Develope and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Achieved operational excellence by continuously evaluating and refining processes, employing data analytics to inform decision-making and identify areas for improvement.

Director of Operations - Chronic

Fresenius Medical Care
05.2020 - 10.2024

Worked with Home Therapy and Incenter in this role

  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
  • Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
  • Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
  • Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
  • Streamlined operations across multiple departments, resulting in enhanced efficiency and productivity through integration of advanced project management software.

Dialysis Clinic Manager/Facility Administrator/ATL

Fresenius Medical Care NA
02.2011 - 05.2020

Worked with Home Therapy and Incenter in these roles.

  • Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
  • Hired, trained and supervised employees to maintain team of high performers.
  • Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
  • Created and implemented policies to improve operational efficiency and patient care quality.
  • Developed strong relationships with patients, fostering trust and loyalty to the clinic.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Enhanced team performance by providing regular training and professional development opportunities.
  • Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.


Emergency Room Charge Nurse

Brownwood Regional Medical Center
09.2005 - 02.2011
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Implemented a streamlined triage system, allowing for quicker assessment and prioritization of incoming patients based on their needs.
  • Spearheaded initiatives aimed at reducing hospital-acquired infections through rigorous adherence to infection control protocols within the ER setting.

Telemetry Charge Nurse

Brownwood Regional Medical Center
11.2004 - 09.2005
  • Managed staffing schedules, ensuring optimal coverage for high-quality patient care.
  • Implemented strategies aimed at reducing alarm fatigue such as setting appropriate parameter limits for cardiac monitors and regular assessment of clinical relevance.
  • Conducted ongoing performance evaluations, providing constructive feedback to nursing staff.
  • Ensured compliance with regulatory standards such as Joint Commission requirements by identifying areas of concern and implementing corrective action plans.

Hospice/Home Health LVN

Comanche County Medical Center
09.2001 - 11.2004
  • Promoted continuity of care by maintaining detailed documentation of patients'' health status, interventions, and outcomes.
  • Supported patients during difficult transitions to home-based care, providing emotional support and practical guidance.
  • Enhanced patient recovery process through effective communication and collaboration with interdisciplinary healthcare teams.
  • Assisted patients in managing their daily living activities, including bathing, dressing, grooming, meal preparation, and mobility support.

Education

Bachelor of Science - Nursing

Texas Tech University
Lubbock, TX
08-2007

Associate of Science - Nursing

Cisco Junior College
Cisco, TX
09-2004

Licensed Vocational Nurse - Nursing

Wharton County Junior College
Wharton, TX
08-1996

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution

Timeline

Director of Operations for Inpatient Services

Fresenius Medical Care
10.2024 - Current

Director of Operations - Chronic

Fresenius Medical Care
05.2020 - 10.2024

Dialysis Clinic Manager/Facility Administrator/ATL

Fresenius Medical Care NA
02.2011 - 05.2020

Emergency Room Charge Nurse

Brownwood Regional Medical Center
09.2005 - 02.2011

Telemetry Charge Nurse

Brownwood Regional Medical Center
11.2004 - 09.2005

Hospice/Home Health LVN

Comanche County Medical Center
09.2001 - 11.2004

Bachelor of Science - Nursing

Texas Tech University

Associate of Science - Nursing

Cisco Junior College

Licensed Vocational Nurse - Nursing

Wharton County Junior College
Sarah Tucker