Imaginative merchandising manager able to build creative displays to promote products. Grow sales with inventive, themed in-store and window arrangements. Coordinated promotions in close collaboration with other management and sales staff. Deliver consistent and professional work for every assignment. Offer 4+ years in retail industry environments and top-notch abilities in merchandising and operations. Reliable and punctual able to handle fast-paced retail/stocking/management work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong leadership and merchandising abilities. Efficient and professional with a self-motivated, dependable nature. Help day-to-day operations by performing change overs and stocking within the store. Focused on helping the business achieve short- and long-term goals.
Overview
9
9
years of professional experience
Work History
STOCKER
DOLLAR GENERAL
05.2020 - Current
Make arraignments with descriptive signs and attractive displays
Stock merchandise, paying close attention to dates on products
Assist customers answering any questions and offering help
Building and changing end caps
Complete resets of different departments upon request from supervisor
Operations Manager
Loves Travel Stops
02.2021 - 03.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Analyzed and reported on key performance metrics to senior management.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Reduced turnaround time for project completion through effective resource allocation and team management.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Trained and guided team members to maintain high productivity and performance metrics.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Facilitated smooth collaboration between departments through clear communication channels.
Merchandise Manager
Dollar Tree
07.2017 - 05.2020
Optimized placement based on consultations with store manager, buyers and sales associates
Established milestones for stocking crew and monitored performance
Organized and coordinated work for 8+ team members
Served customers by going above-and-beyond to offer exceptional support for all needs
Oversaw employee schedules, including making and preparing for interviews each week
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
Developed solid relationships with staff, customers, and vendors
Trained new team members in stocking, cashiering and ways to exceed performance expectations
Contributed to effective decision-making with detailed reports on daily operations
Managed daily workloads by organizing effective schedules and delegating tasks
Approached and solved work problems with initiative and knowledge of retail operations
Optimized placement based on consultations with store managers, buyers and sales associates
Completed arrangements with descriptive signs, attractive fixtures and backdrops
Met organizational requirements by correctly rotating stock, facing products, and building attractive displays
Worked directly with vendors to obtain contract-allowable refunds for damaged or defective items
Maintained stockroom compliance with safety requirements by keeping areas and equipment clean and in good working order
Minimized shrinkage by identifying and closing loopholes in merchandise access and distribution
Optimized stock management by liaising between vendors and managers to resolve product and delivery issues
Unloaded incoming trucks, working closely with team members to quickly process trucks
HOUSEKEEPER
MOTEL 6
03.2016 - 07.2017
Clean motel rooms
Wash and fold laundry
Clean work areas, restock work materials
Removed soiled sheets and towels and replaced with fresh items
Deep cleaned appliances such as refrigerators, ovens, and washers regularly
Satisfied building users by meeting strict cleaning standards with every job
Kept common building areas spotless by completing multiple inspections each day and immediately handling any problems
HOUSE KEEPER
NVHG OR HOTEL OPERATOR LLC
06.2015 - 03.2016
Restored vacated properties to professional state with thorough cleanings
Kept common building areas spotless by completing multiple inspections each day and immediately handling any problems
Left every residence with a professional appearance by making beds with clean lines and attractive pillow arrangements
Kept bathrooms fresh and clean with regular wipedowns, trash collection, and supply restocking
Maintained neat and orderly personal spaces by replacing items such as books and remotes in proper places
Deep cleaned appliances such as refrigerators, ovens, and washers regularly