Sarah Turner
Tazewell,Virginia
Summary
Demonstrates analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Homemaker
Homemaker
01.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Election Official
Virginia Department of Elections
09.2024 - 11.2024
- Distributed ballots to voters and answered questions concerning voting procedures.
- Furnished assistance and advice to new voters on proper steps and procedures.
- Oversaw accuracy testing and maintenance of voting units through continued surveillance.
- Created fair, non-partisan environment to protect free choice of voters.
- Maintained the integrity of elections by enforcing strict adherence to state regulations, guidelines, and procedures.
- Ensured accurate and efficient election processes by overseeing the setup, operation, and breakdown of voting equipment.
- Provided exceptional customer service to voters, assisting with questions or concerns about the voting process.
- Performed routine data entry or document management.
Retail Representative
Crossmark Merchandising
01.2014 - 01.2016
- I traveled to local and surrounding area retail stores and performed recalls and product display resets
- Here, I was responsible for my own schedule
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in store merchandising to create visually appealing displays that attracted customer attention.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Homemaker
Homemaker
01.2006 - 01.2014
- During this period, I became a wife and mother
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Customer Service Representative
AT&T Wireless
01.2002 - 01.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Temporary Remodel Associate
Walmart
01.2002 - 01.2005
- Provided exceptional customer service while working in an active retail setting during ongoing remodels, addressing questions or concerns promptly and professionally.
- Collaborated with team members to complete large-scale remodels within designated timeframes.
- Improved customer satisfaction by ensuring a clean and organized work area throughout the remodeling process.
- Achieved timely completion of remodel projects by efficiently organizing and prioritizing daily tasks.
- Maintained a high level of quality control throughout all phases of the remodeling process, ensuring satisfaction from both customers and management alike.
- Adhered to safety guidelines while performing construction tasks to minimize injuries and accidents onsite.
Medical Records Clerk & Receptionist
Clinch Valley Physicians
01.2002 - 01.2005
- At Clinch Valley Physicians, I started in medical records responsible for filing and delivering all medical records and papers to and from each doctor in the building daily
- As a receptionist, I was responsible for scheduling appointments in and out of the office, checking in and out of patients at their appointments, as well as clerical duties
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
Education
No Degree - Advanced Studies
Richlands High School
Richlands, VA05.2002
Skills
- Eager to learn
- Quick study
- Loyal
- Honest
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Accomplishments
- Happily married to high school sweetheart
- Mother of two amazing teenagers
Timeline
Election Official
Virginia Department of Elections
09.2024 - 11.2024
Homemaker
Homemaker
01.2016 - Current
Retail Representative
Crossmark Merchandising
01.2014 - 01.2016
Homemaker
Homemaker
01.2006 - 01.2014
Customer Service Representative
AT&T Wireless
01.2002 - 01.2005
Temporary Remodel Associate
Walmart
01.2002 - 01.2005
Medical Records Clerk & Receptionist
Clinch Valley Physicians
01.2002 - 01.2005
No Degree - Advanced Studies
Richlands High School
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