Throughout the years I have been working, from bartending to management I have worn many hats. Although each job was different, I always brought two things to each one. Dedication to the job at hand and I don't waste time, yours or mine.
Overview
12
12
years of professional experience
Work History
Office Assistant/HVAC Assistant
Admiral Air Tech
02.2015 - Current
Completed clerical tasks such as filing, copying, and distributing mail.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Interacted with customers by phone, email, or in-person to provide information.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Assisting with the installation of HVAC systems on commercial and residential properties.
Installing, maintaining, and repairing roof units for heating and air conditioning as well as the units inside residential and commercial buildings.
Operating a variety of hand and power tools needed for HVAC installation.
Cleaning and replacing air ducts.
Following instructions for picking up and delivering parts, tools, materials, and supplies to and from the job site.
Ensuring all tools, materials, and equipment are in good working order.
Coordinating with team members to provide excellent customer service.
Ensuring all HVAC systems remain compliant with industry standards and regulations.
Certified Medical Assistant
Lovenheim Pediatrics
06.2016 - 07.2017
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Administered/documented vaccines according to CDC scheduling.
Support Manager
Walmart
04.2012 - 03.2016
Coached employees through day-to-day work and complex problems.
Analyzed customer service data to identify trends, identify solutions and improve customer experience.
Collaborated with other teams to identify and resolve customer issues quickly and professionally.
Set priorities and problem-solved workflow issues to maintain rapport with customers and manager.
Created attractive displays within a store to highlight important products.
Strategically organize displays to encourage sales.
Interviewed, hired and trained employees
Managed approximately 100 associates, developed work schedules, monitored performance
Carried out disciplinary action when necessary, enforced company regulations
Ensured time cards and payroll sheets were correct.
Served as primary enforcer of loss prevention tactics
Checked overnight deliveries, audited back stock/overstock
Education
Certified Medical Assistant Certificate - Medical Assisting
Berkeley College
Little Falls, NJ
04.2016
Skills
Detail Oriented
Strong decision-making skills
Marketing and Communication Techniques
Interpersonal Skills
Time Management
Event Preparation
Relationship Building
Inventory Management
Timeline
Certified Medical Assistant
Lovenheim Pediatrics
06.2016 - 07.2017
Office Assistant/HVAC Assistant
Admiral Air Tech
02.2015 - Current
Support Manager
Walmart
04.2012 - 03.2016
Certified Medical Assistant Certificate - Medical Assisting