I enjoy hiking, live music, working out, sports and good food
Sarah Uncapher
Elida
Summary
Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders. Detail oriented medical record preparation and documentation. Assists dispensing materials [glasses and contact lenses] to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision. Skills in reception, answer phones, medical billing.
Overview
12
12
years of professional experience
Work History
Optical Technician
Eyecare Associates
09.2022 - Current
- Operated and calibrated optical equipment to ensure accurate measurements and prescriptions.
- Conducted routine maintenance, adjustments and repairs on eyewear
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
- Skilled in verifying insurance information for each patient encounter.
- Maintained up-to-date knowledge of industry trends and advancements in optical technology to provide informed recommendations to clients.
- Collaborated with optometrists to streamline workflow and improve patient care processes.
Medical Scribe
Fishbaugh Family Eyecare
06.2015 - 02.2022
- Documented patient encounters and medical histories accurately to ensure comprehensive records.
- Assisted in maintaining electronic health record systems for efficient data retrieval and storage.
- Collaborated with healthcare providers to streamline communication and improve patient care processes.
- Reviewed and verified medical information for accuracy, contributing to improved clinical decision-making.
- Mentored junior scribes in effective documentation strategies and patient interaction techniques.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Collaborated with healthcare professionals to ensure timely completion of all necessary documentation, facilitating proper billing and reimbursement processes.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Used EyefinityEHR to input information into computerized patient record system.
Associate Manager
MC Sports
09.2013 - 06.2015
- Mentored junior staff, fostering professional development and enhancing team productivity through knowledge sharing.
- Oversaw daily operations, ensuring alignment with company policies and adherence to industry standards.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
No Degree - Certified Nursing Assistant
IVCC
Oglesby, ILSkills
- Eyewear adjustments
- Patient appointment scheduling
- Patient flow management
- Medical documentation accuracy
- Workflow streamlining
- Customer service
- Optical measurements
- Optical dispensing
- Frame adjustments
- Prescription interpretation
- Optical terminology
- Transaction processing
- Contact lens care
- Optical billing procedures
- Eyeglass repair
- Retinal photography
- Visual field testing
- Optometric equipment operation
- Medication administration
- Pre-testing procedures
- Appointment scheduling
- Insurance billing
- Frame selection assistance
- Customer education
- Scribing
- Chart preparation
- Medical terminology proficiency
- Ocular anatomy proficiency
- Multitasking capacity
- Teamwork and collaboration
Interests
Timeline
Optical Technician
Eyecare Associates
09.2022 - Current
Medical Scribe
Fishbaugh Family Eyecare
06.2015 - 02.2022
Associate Manager
MC Sports
09.2013 - 06.2015
No Degree - Certified Nursing Assistant
IVCC