Dynamic Store Manager at QuikTrip with a proven track record in customer service excellence and cash handling. Recognized for achieving top scores in division assessments and fostering team collaboration. Committed to continuous improvement, I enhanced operational efficiency while ensuring compliance with food safety standards, leading to a positive shopping environment.
Oversaw store operations, ensuring compliance with standards and achieving top scores in division manager assessments every three months.
Built and developed team members through regular one-on-one meetings every three months.
Delivered exceptional customer service, effectively handling complaints and recognizing positive feedback.
Handled cash operations, conducting thorough cash research and managing register transactions.
Explained monthly profit and loss statements to team members for improved financial understanding.
Managed kitchen operations, ensuring quality food preparation and adherence to safety regulations.
Executed merchandising strategies and advertising sales to enhance store visibility and revenue.
Demonstrated strong multitasking abilities while maintaining a positive shopping environment, leading to recognition as best store among sixteen competitors.
Provided top-tier customer service, contributing to positive guest experiences.
Managed cash handling processes to ensure accuracy and accountability.
Fostered team building initiatives that improved collaboration and morale.
Consistently passed monthly food inspections, achieving high scores.
Upheld cleanliness standards within the work environment at all times.
Ensured compliance with food safety regulations through diligent practices.
Engaged in management meetings to discuss operational strategies and improvements.
Prepared food products following strict health and safety protocols.
Customer service excellence
Cash handling
Inventory management
Food safety and quality
Accuracy and honesty
Integrity and ethics
Continuous improvement mindset
Team collaboration
Results-oriented approach