Summary
Overview
Work History
Education
Skills
Timeline
Server

Sarah Vasssel

Rives Junction,MI

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Server

Village Coney Island
03.2016 - 03.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Retail Associate

Meijer
02.2015 - 03.2016
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used in-store system to locate inventory and place special orders for customers.

Server

Country Grill Restaurant
01.2014 - 03.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Cultivated warm relationships with regular customers.

Fast Food Team Member

Taco Bell
11.2013 - 02.2014
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Delivered special orders to waiting vehicles and tables to promote specialized service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Processed orders on POS system and accepted cash and charge payments.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
07.2013

Skills

  • To-Go Order Preparation
  • Bill Computation
  • Sales Expertise
  • Food Sales and Promotion
  • Dish Preparation
  • Daily Specials Memorization
  • Special Dietary Requirements
  • Cash Handling
  • Bus Tables
  • Dining Room Cleaning and Upkeep
  • Order Accuracy and Delivery
  • Pos Operation

Timeline

Server

Village Coney Island
03.2016 - 03.2023

Retail Associate

Meijer
02.2015 - 03.2016

Server

Country Grill Restaurant
01.2014 - 03.2015

Fast Food Team Member

Taco Bell
11.2013 - 02.2014

High School Diploma -

Penn Foster Career School

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Sarah Vasssel