Sarah Vazzana
Knoxville,TN
Summary
I began my career at Crothall Healthcare as a custodian, and I worked my way up the ladder through hard work and dedication to my craft. I take pride in what I do. I'm proud to tell people that my job helps save lives. After becoming an operations manager, I saw an opportunity to be an advocate and a voice for the other custodians, as well as to teach the same passion for healthcare and patients that I have. I've learned a lot about people in my career as a manager, and even more as an Assistant Director, but through them, I continue to grow as a better person every day. My goal is to find what shines in every person I meet.
Overview
9
9
years of professional experience
Work History
Assistant Director
Crothall Healthcare
Knoxville, TN
12.2015 - Current
- Maintained compliance with industry regulations and organizational policies.
- Implemented quality control measures to uphold company standards.
- Assisted in the coordination of special events and corporate functions.
- Established standards of excellence for customer service delivery throughout the organization.
- Managed communication between department heads and senior management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Produced thorough, accurate and timely reports of project activities.
- Coordinated daily operations and managed workflow to enhance productivity.
- Reviewed completed work to verify consistency, quality, and conformance.
- Collaborated with other departments to improve interdepartmental communication.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Supervised junior staff, providing guidance and professional development opportunities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Conducted performance evaluations and recommended areas for improvement.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
GED -
Southeast Community College
Cumberland, KY11-1997
Skills
- Excellent communication skills
- Great conflict resolution
- Corporate governance
- Individual accountability
- Project management
- Operations management
- Creative direction
- Strong sense of integrity with a focus on positivity
Accomplishments
- I worked with Project Search for several years when I was a operations manager on first shift. I even participated in many of their graduations and gave a speech at one of them. I also took part in one of their commercials that they filmed at UT Medical Center in 2020.
Timeline
Assistant Director
Crothall Healthcare
12.2015 - Current
GED -
Southeast Community College
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