Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Sarah Ventresca

Long Beach,Ca

Summary

To obtain a challenging position in a dynamic organization where I can utilize my skills and experience to contribute to the growth and success of the company.

Overview

29
29
years of professional experience

Work History

Office Manager

Sit Means Sit Dog Training
06.2023 - 04.2024

• Provided exceptional customer service to ensure satisfaction and address any concerns promptly.
• Efficiently scheduled appointments to optimize workflow and minimize wait times.
• Managed inventory to ensure sufficient stock levels and prevent shortages.
• Maintained accurate bookkeeping records to track expenses and income for financial reporting.

Assistant Service Manager

Lexus of Cerritos
06.2001 - 05.2021
  • Met with customers to identify required automotive maintenance, offered advice and created repair orders
  • Maintained a positive relationship with customers ensuring their needs are met
  • Mediated communication between customers and technicians
  • Met or exceeded sales goals on a regular basis
  • Performed invoicing of final billing for services rendered and handled customer payments
  • Maintained a high level of customer service by following up with the customer after their service visit to ensure satisfaction

Sales Representative

Flight Suits
10.1996 - 10.2000
  • Demonstrated products to customers and explained the features and benefits of each product
  • Answered customer inquiries regarding product availability, specifications, and pricing
  • Maintained a high level of customer service by following up with customers after the sale to ensure satisfaction
  • Met or exceeded sales goals on a regular basis
  • Collaborated with team members to ensure the achievement of sales goals
  • Maintained accurate records of customer interactions and sales transactions

Copy/Printing Department

Staples
06.1995 - 06.1996
  • Assisted customers with printing and copying needs including selecting the appropriate paper and format for their documents
  • Operated printers, copiers, and other equipment to create high-quality prints and copies
  • Maintained inventory of paper, ink, and other supplies and ordered additional supplies as needed
  • Provided exceptional customer service by answering questions and resolving issues in a timely and professional manner
  • Maintained a clean and organized workspace

Education

GED -

Borrego Springs High School
Borrego Springs, CA
06.1993

Skills

  • Microsoft Word
  • Microsoft Office
  • Excel
  • 10-key
  • Typing speed of 50 words per minute

Timeline

Office Manager

Sit Means Sit Dog Training
06.2023 - 04.2024

Assistant Service Manager

Lexus of Cerritos
06.2001 - 05.2021

Sales Representative

Flight Suits
10.1996 - 10.2000

Copy/Printing Department

Staples
06.1995 - 06.1996

GED -

Borrego Springs High School
Sarah Ventresca