Sarah VonderReith
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Starbucks Coffee Company
08.2022 - Current
- Identifies areas of opportunity to improve the Starbucks Experience through planned observation and personal reflection.
- Maintained positive customer relationships by connecting with and inspiring my team.
- Recommended and implemented changes to enhance efficiency of daily operations.
- Cultivates an inclusive environment for my team to learn, develop and work together to achieve goals.
- Activates on personal development opportunities within my team.
- Guides and role models how to uplift and inspire all partners in my store.
Shift Supervisor
Starbucks Coffee Company
08.2019 - 08.2022
- Trained new shift supervisors and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction and connection.
- Owned inventory standards and ensured proper product was available and organization was in place.
- Aligned with SM on goals, challenges and successes in store.
Barista
Starbucks Coffee Company
03.2016 - 08.2019
- Listened carefully to customer requests and created personalized, delicious beverages while making connections.
- Elevated customer loyalty by using strong communication abilities.
- Trained new partners, sharing knowledge and expertise of coffees, teas, and merchandise.
Manager
Panera Bread
04.2014 - 07.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
Associate of Arts - Liberal Studies
College of The Canyons
Valencia, CA2010
Timeline
Assistant Store Manager
Starbucks Coffee Company
08.2022 - Current
Shift Supervisor
Starbucks Coffee Company
08.2019 - 08.2022
Barista
Starbucks Coffee Company
03.2016 - 08.2019
Manager
Panera Bread
04.2014 - 07.2017
Associate of Arts - Liberal Studies
College of The Canyons
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