Sarah VonTersch
Steamboat Springs,CO
Summary
Dedicated and versatile Property Caretaker with a proven track record of adapting to the diverse needs of property owners. Known for delivering exceptional service across all aspects of property management, I am committed to upholding the highest standards of quality and professionalism. Trusted for my reliability and integrity, I consistently meet and exceed both company, owner and guest expectations, ensuring the smooth and efficient operation of properties under my care.
Overview
3
3
years of professional experience
Work History
Property Caretaker
Vacasa
Steamboat Springs, CO
06.2023 - Current
- Oversaw the upkeep and management of 40 properties, cultivating positive relationships with owners.
- Conducted routine property inspections to ensure quality standards and guest satisfaction
- Assisted the team in addressing escalated concerns from guests and homeowners through various communication channels
- Established and maintained collaborative relationships with regional team members and upper management
- Coordinated with outside contractors for major repairs or construction projects.
Front Desk Specialist
Vacasa
Steambaot Springs , CO
08.2021 - 06.2023
- Provided guest services such as answering inquiries regarding amenities, services, and local attractions.
- Greeted guests upon arrival and provided directions to their rooms or other areas of the hotel.
- Generated and maintained reports, daily activity logs and other documents as requested by management.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Education
High School Diploma -
Animas High School
Durango, CO05-2019
Some College (No Degree) - English
University of Central Florida
Orlando, FLSkills
- Workflow Optimization
- Customer/Owner Service
- Customer/Owner Retention
- Technical proficiency
- Communication
- Adaptability
- Time management
- Reliability
- Attention to detail
Timeline
Property Caretaker
Vacasa
06.2023 - Current
Front Desk Specialist
Vacasa
08.2021 - 06.2023
High School Diploma -
Animas High School
Some College (No Degree) - English
University of Central Florida
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