Sarah Waits
Lowell
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively both independently and in teams. Exceptional interpersonal skills contribute to enhanced collaboration and business performance. Eager to leverage combined knowledge and skills to drive organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legal Assistant
State of Arkansas
Bentonville
04.2025 - 05.2025
- Developed and maintained positive relationships with clients and legal staff.
- Drafted legal correspondence and managed the preparation of court filings.
- Updated case management system with notes, data and reports.
- Proofread legal documents for accuracy prior to filing or distribution.
- Monitored deadlines associated with filing dates or responses due from opposing parties.
- Assisted in preparing for hearings, mediations, arbitrations and trials by organizing evidence.
- Organized evidence to prepare for trial.
Loan Assistant
Inceed/Arvest
Lowell
10.2024 - 01.2025
- Developed an understanding of banking regulations in order to ensure compliance when processing loans.
- Worked closely with underwriters during the review process ensuring all criteria were met before closing a loan.
- Created spreadsheets for tracking loan applications, payments, interest rates, fees, and other related data.
- Ensured timely delivery of funds after approval by following established processes for disbursement.
- Assisted loan officers with processing and evaluating consumer loan applications, including gathering supporting documentation.
Child Support Specialist
State of Arkansas Child Support Office
11.2022 - 09.2024
- Developed strong interpersonal communication skills while working with clients to establish child support arrangements.
- Evaluated financial documents from both parties involved in a case in order to determine an appropriate amount for child support payments.
- Utilized problem-solving skills to resolve conflict between parents concerning payment arrangements for their children's needs.
- Advised custodial parents on how best to pursue collection efforts when non-custodial parent failed to make timely payments or had moved out of state.
- Participated in community outreach events educating people about their rights under the law concerning parental responsibilities and financial obligations associated with raising children.
- Provided excellent customer service by responding promptly and accurately to client inquiries regarding child support payments and procedures.
- Conducted investigations into non-payment of court ordered child support obligations, including interviewing witnesses and gathering evidence.
- Reviewed existing court orders periodically in order to provide updates on changes due to income fluctuations or adjustments in living expenses.
- Maintained accurate records of all case information using computerized databases and spreadsheets.
- Enforced court orders through wage garnishments, liens against property or assets owned by the non-paying party, driver's license suspensions, passport denials.
- Maintained case history records and prepared reports.
- Collected supplementary information needed to assist client, such as employment records, medical records, and school reports.
Customer Service Representative
State of Arkansas Child Support Office
05.2021 - 11.2022
- Examine documents for accuracy.
- Open new cases, analysis location data on both parties and request any/all legal documents.
- Maintain files and reports to be up to date with all current and critical information.
- Take phone calls and maintain email communication with all clients.
- Train and support all new employees.
- Assist management staff in all tasks given.
Security Guard
DSI Security Services
01.2020 - 04.2021
- Securing all entrances to keep employees and patients safe.
- Conduct security patrols and maintain safety rules to protect staff, patients and any guests who were visiting.
- Watch patients on the psychiatric floor to assure they are safe.
Cashier/Trainer
Tractor Supply Company
01.2017 - 06.2018
- Train new employees.
- Maintain stock on the floor and organize the back room.
- Close the store after hours and account for cash drawers, balance registers out and set up the nightly deposits.
Education
Criminal Justice associate's degree -
Northwest Arkansas Community College
Bentonville, AR05.2019
General Studies - Agriculture
Bentonville Public Schools
Bentonville, AR05.2017
Skills
- File organization and data management
- Client communication and professional correspondence
- Calendar management and task prioritization
- Organizational efficiency
- Document preparation and administrative support
- Microsoft Office proficiency
Certification
Notary Public
References
- Christine Craig, 479.899.4026
- Mychal Honeysuckle, 479.466.1727
- Rayni McCool, 479.295.2053
Volunteer Experience
- Volunteer, 11/01/22, 09/30/24, ADC/DCC, Lowell, AR
- Volunteer, 08/01/16, 12/31/18, Police Program, Springdale, AR
Timeline
Legal Assistant
State of Arkansas
04.2025 - 05.2025
Loan Assistant
Inceed/Arvest
10.2024 - 01.2025
Child Support Specialist
State of Arkansas Child Support Office
11.2022 - 09.2024
Customer Service Representative
State of Arkansas Child Support Office
05.2021 - 11.2022
Security Guard
DSI Security Services
01.2020 - 04.2021
Cashier/Trainer
Tractor Supply Company
01.2017 - 06.2018
Criminal Justice associate's degree -
Northwest Arkansas Community College
General Studies - Agriculture
Bentonville Public Schools