Sarah Wallis
Pittsford
Summary
Dedicated psychology graduate specializing in developmental psychology and trauma-informed practices. Aiming to utilize extensive mentoring and customer education experience to enhance support for individuals navigating psychological challenges, ensuring informed decision-making and emotional well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wellness Guide
Killington Mountain Dispensary
05.2025 - 04.2026
- Guided customers in product selection and educated on usage to enhance their experience.
- Provided accurate information on cannabis strains and effects to customers.
- Engaged customers in discussions about cannabis strains, their qualities, and effects in a knowledgeable manner.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Assisted customers in selecting the best products for their needs.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Developed strong customer relationships through personalized service.
- Fostered customer-first culture through thoughtful communication and thorough product knowledge.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Collaborated with team members to improve service delivery.
- Maintained a clean and organized dispensary environment.
- Processed transactions using point-of-sale systems efficiently.
- Adhered to compliance regulations and safety protocols consistently.
- Ensured compliance with legal protocols during work in cannabis industry.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Verified customer identification to ensure they met age requirements for purchasing marijuana products.
- Weighed and prepared products in order to accurately package and label items for sale.
- Completed daily opening and closing procedures, including cleaning duties.
- Cultivated positive customer interactions that aligned with company core values, enhancing overall satisfaction.
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
Embedded Peer Mentor and Academic Tutor
Community College of Vermont
01.2019 - 01.2024
- Collaborated with faculty to assess individual student needs and tailor support strategies, resulting in improved academic outcomes.
- Provided academic support and mentoring to fellow students, fostering engagement and enhancing learning outcomes.
- Facilitated study sessions that improved students' study skills and academic performance.
- Developed resources and workshops to enhance students' learning experiences.
Budtender/Intern
Mountain Girl Cannabis
Rutland
01.2023 - 07.2023
- Assisted customers in selecting cannabis products based on individual needs.
- Educated customers on various marijuana strains and their effects for medicinal and recreational use, guiding informed product choices.
- Educated clients on product effects, usage methods, and safety precautions.
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Ensured compliance with state regulations and company policies during sales.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Gained comprehensive knowledge of cannabis dispensary operations, including retail customer service and inventory management.
- Collaborated with team members to create a welcoming store environment.
- Weighed and prepared products in order to accurately package and label items for sale.
Intern
The Serenity House
Wallingford
08.2022 - 11.2022
- Engaged with clients to promote a supportive environment at The Serenity House.
- Coordinated group activities to enhance client engagement and participation at The Serenity House.
- Supported staff in daily operational tasks and fostered client interactions at The Serenity House.
Education
Bachelor of Science - Psychology
Castleton University
Castleton, VT05-2023
Cannabis Studies Certificate - Cannabis Studies
Castleton University
Castleton, VT05-2023
Certificate in Interdisciplinary Trauma Studies -
Castleton State College
Castleton, VT12-2022
Skills
- Psychological assessment expertise
- Client support
- Academic mentoring
- Mentoring and tutoring
- Group sessions
- Training expertise
- Problem solving
- Creative solutions
- Conflict mediation
- Empathy and compassion
- Interpersonal communication
- Communication skills
- Social perceptiveness
- Cultural sensitivity
- Strong leadership
Certification
- Certificate in Interdisciplinary Trauma Studies, Castleton State College
- Cannabis Studies Certificate, Castleton University
References
- Rebecca Majoya, 802-353-0480
- Jakob Mead, Manager at Killington Mountain Dispensary, Jakob.w.Mead@gmail.com
- Phil Lamy, philip.lamy@vermontstate.edu
Timeline
Wellness Guide
Killington Mountain Dispensary
05.2025 - 04.2026
Budtender/Intern
Mountain Girl Cannabis
01.2023 - 07.2023
Intern
The Serenity House
08.2022 - 11.2022
Embedded Peer Mentor and Academic Tutor
Community College of Vermont
01.2019 - 01.2024
Bachelor of Science - Psychology
Castleton University
Cannabis Studies Certificate - Cannabis Studies
Castleton University
Certificate in Interdisciplinary Trauma Studies -
Castleton State College