Detail-oriented professional with strong technical skills and a knack for quick concept assimilation. Experienced in team management and delivering classes to large, diverse groups as a military professional. Adaptable and quick-thinking, with a keen eye for detail and the ability to navigate through changing situations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customs Entry Writer
DHL Express
01.2021 - Current
Analyzed and validated import documentation and data to remain in accordance with applicable laws and regulations.
Identified and resolved issues with potential to delay cargo release or final delivery.
Delivered exceptional customer service through fast and accurate processing of entries, professional, precise communication and coordination with other departments to resolve inquires.
Procured and coordinated cargo dispatched with preferred carriers, obtained delivery confirmation and finalized rates and assessorial charges.
Collaborated with support staff and modal departments to maintain import data integrity and compliance with customer SOP.
Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
Maintained up-to-date knowledge of US customs regulations and international trade laws.
Obtained necessary import and export licenses and permits for shipments.
Followed SOPs with all customer account actions and data management to keep consistent service levels.
Adaptable and proficient in learning new concepts quickly and efficiently.
CO II Sergeant
Colordo Department Of Corrections
09.2019 - 12.2020
Ensure that Officers follow proper procedure to ensure the safety and well being of staff and offenders.
Ensure unit rounds, offender counts, and and daily unit objective are being met daily in a timely manner.
Coordinate with ICC, case management, hearings, and units of all custody levels throughout the facility to ensure that offenders are accurately, and efficiently moved not only into restrictive housing, but out of restrictive housing and into lower level custody housing units.
Notified emergency personnel of incidents and accidents requiring medical assistance and aid.
Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Handled inmate counts and searches for missing inmates.
Completed daily work report sheets and delegated tasks to employees.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Correctional Officer I
Colorado Department of Corrections
10.2014 - 12.2020
Effectively communicates rules and regulations with offender population
Firearms qualified
Canteen Officer for 300 offenders
Effectively verbally defuse volatile situations
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Built solid relationships with staff and residents to keep institution safe and secure.
Established positive working relationships and maintained boundaries with resident offenders.
Made rounds at specified intervals and conducted head counts and roll calls.
Prepared reports to document incidents and violations.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Investigated and responded to incidents of inmate misconduct.
Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
Sergeant- COII
Colorado department of Corretions
08.2018 - 09.2019
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Notified medical staff of inmates who require medical attention and submitted proper incident reports.
Managed [3-5] employees and supervised [60] offenders at [Denver Womens Correctionl Facility].
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Oversaw daily operations to ensure high levels of productivity.
Lead Security Officer
Memorial Hospital Security
12.2013 - 10.2014
Provided onsite training
Taser certified from taser instructors
Provided security for hospital staff and medical staff
Applied four point restraints as directed by doctors
Provided excellent customer service for guest of the hospital
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Completed full building and grounds patrols to spot and investigate concerns.
Armored Guard
Loomis
09.2013 - 12.2013
Drove armored truck
Secured, Delivered, and Picked up large amounts of liability
Held Guard for partner
Surveil the area of operation
Military Police Team Leader
United States Army 202nd Military Police Co
11.2008 - 11.2012
Defused hostile situations with superior negotiation techniques.
Performed reconnaissance operations in Kandahar city Afghanistan.
Logged and filed classified documents.
Trained and instructed subordinates and supported units in Operation Enduring Freedom, hands on training the Afghan National Police to govern themselves.
Processed prisoners of war and captured documents.
Effective decision-maker in high-pressure environments
Patrolled areas and allowed restricted area access for authorized personnel.
Lead Platoon size elements in hand to hand combative training
Education
No Degree - Zoology
Pikes Peak Community College
Colorado Springs, CO
2014
High School Diploma -
Mother of Mercy High School
Cincinnati, OH
05-2021
Skills
Effective team leader
Trained in emergency response
Strong verbal communicator
Microsoft Office, Excel, PowerPoint proficiency
Attention to detail
Cooperative team member
First aid / AED certified
Self-defense tactics
De-escalation techniques
Firearms expertise
Recordkeeping accuracy
Accurate documentation preparation
Time management proficiency
Research skills
Active listening
Time management
Adaptability and flexibility
Problem-solving
Self motivation
Multitasking
Reliability
Organizational skills
Efficient data entry
Accomplishments
Supervised team of three staff members. Protective Services
Applied safety procedures and policies as outlined in Department Safety Manual.
Awarded the Army Achievement Medal in 2011.
Received Global War on Terrorism Service Medal.
Received waiver of promotion to E-4/specialist with only year and a half of service.
City of Colorado Springs Security Officer License (firearm endorsed)
canteen Officer for unit of 300 offenders
Certification
Automated External Defibrillator (AED) Use Certification - American Red Cross.
Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.
National Incident Management System (NIMS) Introduction Course IS-700.b – Federal Emergency Management Agency (FEMA).
First Aid Certification - American Red Cross or American Heart Association.
Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration (OSHA).
Defensive Tactics Certification - Various Martial Arts Organizations or Police Academies.
Chemical Agents Handling Certificate - Federal Bureau of Investigation (FBI) Academy or Similar Institutions.
Basic Law Enforcement Training (BLET) Certification - Various State Justice Academies or Community Colleges.
Firearms Proficiency Certificate - State POST Boards or Equivalent Authorities.
Timeline
Customs Entry Writer
DHL Express
01.2021 - Current
CO II Sergeant
Colordo Department Of Corrections
09.2019 - 12.2020
Sergeant- COII
Colorado department of Corretions
08.2018 - 09.2019
Correctional Officer I
Colorado Department of Corrections
10.2014 - 12.2020
Lead Security Officer
Memorial Hospital Security
12.2013 - 10.2014
Armored Guard
Loomis
09.2013 - 12.2013
Military Police Team Leader
United States Army 202nd Military Police Co
11.2008 - 11.2012
Automated External Defibrillator (AED) Use Certification - American Red Cross.
Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.
National Incident Management System (NIMS) Introduction Course IS-700.b – Federal Emergency Management Agency (FEMA).
First Aid Certification - American Red Cross or American Heart Association.
Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration (OSHA).
Defensive Tactics Certification - Various Martial Arts Organizations or Police Academies.
Chemical Agents Handling Certificate - Federal Bureau of Investigation (FBI) Academy or Similar Institutions.
Basic Law Enforcement Training (BLET) Certification - Various State Justice Academies or Community Colleges.
Firearms Proficiency Certificate - State POST Boards or Equivalent Authorities.
No Degree - Zoology
Pikes Peak Community College
High School Diploma -
Mother of Mercy High School
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