Sarah Ward
Wisconsin Rapids,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Care Coach
Humana
10.2007 - Current
- Developed partnerships with local organizations, resulting in increased collaboration and resource sharing.
- Developed strong working relationships with multidisciplinary team members, resulting in improved collaboration and client care.
- Ensured client confidentiality and privacy by adhering to agency policies and ethical guidelines throughout all aspects of case management work.
- Contributed to program improvement initiatives by providing regular feedback on the effectiveness of case management services.
- Advocated on behalf of clients during meetings with service providers, securing necessary resources for optimal care.
- Maintained up-to-date knowledge of community resources through ongoing professional development and networking activities.
- Facilitated successful client transitions from hospitalization to community-based care through coordinated discharge planning.
- Trained new staff members on case management best practices, contributing to an improvement in overall team performance.
- Provided crisis intervention services when required, deescalating situations and connecting clients with appropriate supports to ensure their safety.
Education
Bachelor of Arts - Psychology
University of Wisconsin, Stevens Point
Stevens Point, WISkills
- Professional boundaries
- Client Advocacy
- Assessment skills
- Disability Support
- Positive Attitude
- Problem-Solving
- Organization and Multitasking
- Case Documentation
Timeline
Care Coach
Humana
10.2007 - Current
Bachelor of Arts - Psychology
University of Wisconsin, Stevens Point
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