Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sarah Ward

Sardinia

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Scrubbing Bubbles LLC. Proven ability to multitask and deliver deep cleaning expertise, enhancing client satisfaction. Recognized for problem-solving and effective communication, consistently exceeding expectations in fast-paced environments. A dependable team player committed to excellence. Positivity and willingness to learn and take pride in everything I do.

Overview

8
8
years of professional experience

Work History

Professional Cleaner

Scrubbing Bubbles LLC
06.2020 - 01.2025
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Provided assistance to other staff members with cleaning of difficult areas.

Server

Friches Big Boy
08.2019 - 05.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Machine Operator

Huhtamaki
01.2019 - 07.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.

Telemarketer Sales Representative

RDI
01.2018 - 12.2018
  • Developed a strong knowledge of company product offerings to provide accurate information to clients and close deals effectively.
  • Boosted sales revenue by identifying customer needs and offering suitable products or services.
  • Surpassed personal sales targets through effective relationship building and rapport with potential customers.
  • Consistently met or exceeded monthly performance metrics such as call volume, conversion rate, and average handle time.
  • Increased customer satisfaction by providing exceptional service and addressing inquiries professionally.
  • Demonstrated resilience under pressure by consistently meeting challenging daily call quotas while maintaining high-quality standards of service delivery.

Daycare Floater

Faith Life for Kids
08.2016 - 10.2017
  • Built rapport with parents, fostering strong communication regarding their child''s progress and needs.
  • Managed conflict resolution among children through calming techniques and effective communication strategies when necessary.
  • Fostered creativity and imagination through engaging storytelling sessions, enriching each child''s development process.
  • Collaborated with staff members on implementing new teaching strategies, resulting in improved learning experiences for children.
  • Conducted regular assessments of each child''s developmental milestones, sharing findings with team members for continued improvement efforts.
  • Facilitated smooth transitions between activities, minimizing disruptions and promoting a structured atmosphere.

Education

High School Diploma -

Manchester Local School
Manchester, OH
05-2015

Skills

  • Strong work ethic
  • Self-motivation and initiative
  • Multitasking proficiency
  • Deep cleaning expertise
  • Customer service
  • Problem-solving
  • Excellent communication skills
  • Fast Learner
  • Dependable
  • Positive attitude

Interests

  • Crafting and DIY Projects
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Interior Design
  • Drawing and Painting

Timeline

Professional Cleaner

Scrubbing Bubbles LLC
06.2020 - 01.2025

Server

Friches Big Boy
08.2019 - 05.2020

Machine Operator

Huhtamaki
01.2019 - 07.2019

Telemarketer Sales Representative

RDI
01.2018 - 12.2018

Daycare Floater

Faith Life for Kids
08.2016 - 10.2017

High School Diploma -

Manchester Local School

Similar Profiles

CREATE PROFILE
Sarah Ward