Sarah Warden
Summary
Dynamic Sales Associate with a proven track record at Big 5 Sporting Goods, excelling in exceptional customer service and cash handling accuracy. Adept at upselling and building lasting customer relationships, I thrive in high-pressure environments, consistently achieving sales goals while maintaining a calm demeanor and professional attitude.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Highly experienced sales/cashier known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Sales Associate
Big 5 Sporting Goods
05.2022 - 05.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
Student Athlete
Stanislaus State
08.2020 - 05.2025
- Attended all practices, meetings, and workouts on time.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
- Applied training techniques to improve performance both in competitive play.
- Adapted quickly to changing game plans and strategies.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Monitored competitor activities to assess strategies and gain advantages in future matches.
- Collaborated with teammates and coaches to build relationships and create cohesive team environment.
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Followed instructions from coaches to execute consistent and effective results.
- Worked with coaches and trainers to understand and implement improvement strategies.
- Trained extensively 25+ hours per week for upcoming competitions to perform at top-level.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Babysitter
Self-employed
07.2021 - 01.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Administered medications by following strict instructions from parents.
- Reassured children when upset providing emotional support and stability.
- Planned fun outings and educational activities to keep children entertained.
- Implemented daily routines and activities to stimulate and engage children.
- Encouraged children's emotional and social development.
- Responded to inquiries from parents and guardians.
- Documented children's growth and development.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created and implemented activities to promote language development.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Monitored children's activities to verify safety and wellbeing.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Developed lessons and activities to promote children's physical and emotional development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Assisted in potty training and toilet hygiene.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Read stories, sang songs and facilitated creative play.
- Logged information regarding naps, feedings, and any medications administered.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Provided support and guidance to children in conflict resolution.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Education
Bachelor of Arts - Psychology
California State University, Stanislaus
Turlock, CA05-2025
High School Diploma -
Atwater High School
Atwater, CA06-2020
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Inventory tracking
- Cash handling accuracy
- Exceptional customer service
- Professional demeanor
- Money handling
- Goal oriented
- Display setup
- Product sales
- Customer service
- Calm demeanor
- Cleaning techniques
- Conflict resolution
- Excellent people skills
- Problem-solving skills
- Store opening and closing
- Meeting deadlines
- Cash handling
- Friendly and outgoing
- Sales expertise
- Verbal/written communication
- Positive and professional
- Flexible schedule
Languages
English
Native or Bilingual
Timeline
Sales Associate
Big 5 Sporting Goods
05.2022 - 05.2025
Babysitter
Self-employed
07.2021 - 01.2022
Student Athlete
Stanislaus State
08.2020 - 05.2025
Bachelor of Arts - Psychology
California State University, Stanislaus
High School Diploma -
Atwater High School
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