Sarah Watkins
Olympia
Summary
Dynamic and detail-oriented professional with extensive bookkeeping experience at Alpine Ductless Heating, Cooling and Electrical. Proven ability to enhance customer satisfaction and maintain accurate financial records using QuickBooks. Adept at multitasking and fostering strong vendor relationships, ensuring positive cash flow and timely payroll processing.
Overview
9
9
years of professional experience
Work History
Bookkeeper
Alpine Ductless Heating, Cooling and Electrical
02.2023 - 02.2024
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
Office Administrator
Alpine Ductless Heating, Cooling and Electrical
03.2016 - 04.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Sales Associate
Tunawerth Creamery
04.2015 - 10.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Associate of Arts - General Studies
South Puget Sound Community College
Olympia, WA06-2012
Skills
- Bookkeeping
- Customer service
- Reception
- Office management
- Familiarity with Quickbooks, Word, Google Docs, Adobe Illustrator
Timeline
Bookkeeper
Alpine Ductless Heating, Cooling and Electrical
02.2023 - 02.2024
Office Administrator
Alpine Ductless Heating, Cooling and Electrical
03.2016 - 04.2021
Sales Associate
Tunawerth Creamery
04.2015 - 10.2017
Associate of Arts - General Studies
South Puget Sound Community College
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