Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Watson

York Haven,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Hanna's Ice Cream Shoppe

Mark Watson
06.2021 - Current
  • Contributed to event marketing, sales and brand promotion.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Met existing customers to review current services and expand sales opportunities.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

FedEx Package Handler

Jessie Strine
12.2023 - 01.2024
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Operated equipment while observing standard safety procedures.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Followed safety regulations to maintain safe work environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Haar's Drive In Movie Theater

Vickey Jones
05.2018 - 08.2022
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Contributed to the growth of the concession stand business by actively participating in local community events and engaging with customers for valuable insights.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Promptly handled all guest concerns, questions, and complaints to boost customer service ratings [Number]%.

Education

Bachelor of Science - Marine Science

Stockton University
Absecon, NJ
05.2026

High School Diploma -

Red Land Senior High School
Lewisberry, PA
05.2022

Skills

  • Upbeat and Outgoing Attitude
  • Promotional planning
  • Product Knowledge
  • Strong Work Ethic
  • Advertising and marketing
  • Prioritizing Orders
  • Great Customer Service
  • Lift up to 100 pounds
  • Attention to Detail
  • Good Decision-Making

Timeline

FedEx Package Handler

Jessie Strine
12.2023 - 01.2024

Hanna's Ice Cream Shoppe

Mark Watson
06.2021 - Current

Haar's Drive In Movie Theater

Vickey Jones
05.2018 - 08.2022

Bachelor of Science - Marine Science

Stockton University

High School Diploma -

Red Land Senior High School

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Sarah Watson