Sarah Wax
River Forest,United States
Summary
Hardworking College Student seeking employment. Bringing forth a motivated attitude, and a variety of powerful skills such as providing quality care for the ultimate customer satisfaction, maintaining excellent communication and relationships with both co-workers and clients, exceptional time management skills combined with knowledge of the customer service industry, and highly organized and skilled in social media platforms and media. A strong leader who works well under pressure, and a professional team player dedicated to continuing my education as well as furthering my career opportunities
Overview
6
6
years of professional experience
1
1
Certification
Work History
Viking Public House
Cleveland, OH, United States
01.2025 - 01.2026
- Served a diverse customer base at Cleveland State University such as students, staff, and the general public, delivering prompt, friendly service to enhance guest experience.
- Took orders, delivered food and beverages, and handled POS and cash transactions accurately.
- Provided bar support during busy shifts and assisted kitchen staff when needed to ensure timely service and smooth operations.
- Amber Flaesgarten (440-865-9233)
Brookdale Senior Living
Oak Park, IL, United States
05.2023 - 08.2024
- Provided attentive dining service to senior residents, taking orders, serving meals, and ensuring a positive experience and resident satisfaction.
- Communicated with residents and care staff to address dietary needs and special requests, responding with patience and professionalism.
- Assisted with meal setup and clearing, maintained dining-area cleanliness, and followed safety and sanitation protocols.
- Sam Yarandi (331-472-6705)
Karl's Craft Soup
River Forest, IL, United States
02.2023 - 05.2024
- Prepared and produced soups according to recipes and quality standards to ensure consistent product quality.
- Packaged products and staffed farmers' markets, promoting offerings and facilitating customer purchases.
- Assisted with inventory control and market setup/teardown to support efficient operations.
- Karl Bader (708-205-4921)
Volunteer
Food Pantry(s)
River Forest/Oak Park, IL, United States
01.2020 - 01.2024
- Distributed food and essential supplies to low-income families and individuals.
- Trained and mentored new volunteers on intake, distribution procedures, and safety protocols to maintain efficient operations.
- Organized donations and inventory, coordinated transfers to partner charities, and supported community outreach efforts.
FatDuck Tavern and Grill
Forest Park, IL, United States
04.2021 - 04.2023
- Supported fast-paced kitchen operations by preparing, plating, and expediting orders with attention to accuracy and timeliness.
- Coordinated with servers and cooks to maintain service flow and reduce ticket times.
- Performed opening/closing side work, upheld sanitation standards, and assisted with inventory and prep tasks.
- Dennis Miller (847-791-4625)
Education
Bachelor's -
Cleveland State University
Cleveland05-2028
Skills
- Spanish (Basic)
- Critical Thinking
- Problem-Solving
- Time Management
- Customer Service
- Customer Resolution
- Team Player
- Communication (Oral & Written)
Certification
- Certified Microsoft Office Specialist, Microsoft - 2 years
Languages
Spanish
Limited Working
Interests
- Pianist
- Music (listener and creator)
- Reading (personal and worldwide/news)
- Media (social and films)
- Art
Timeline
Viking Public House
01.2025 - 01.2026
Brookdale Senior Living
05.2023 - 08.2024
Karl's Craft Soup
02.2023 - 05.2024
FatDuck Tavern and Grill
04.2021 - 04.2023
Volunteer
Food Pantry(s)
01.2020 - 01.2024
Bachelor's -
Cleveland State University
Personal Information
Date of Birth: March 24, 2006