Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Sarah Wehrley

Patriot,Indiana

Summary

Dynamic food service professional with a proven track record at all locations, excelling in team management and food safety. Recognized for enhancing customer satisfaction through exceptional service and efficient event planning. Committed to quality assurance and fostering strong relationships, ensuring a positive dining experience for all guests.

Overview

13
13
years of professional experience

Work History

Catering Assistant

Flik
06.2023 - Current
  • Assisted in setup and breakdown of catering events, ensuring efficient workflow.
  • Maintained cleanliness of work areas, adhering to health and safety standards.
  • Provided exceptional customer service by addressing guest inquiries promptly.
  • Adapted to changing demands during events, maintaining composure under pressure.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices..
  • Oversaw catering orders to verify accuracy and completeness.
  • Implemented creative solutions for managing space constraints at various event locations, maximizing efficiency and guest satisfaction.
  • Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
  • Provided excellent customer service by addressing client concerns promptly and professionally.
  • Enhanced guest experience by efficiently managing buffet setups and breakdowns.
  • Facilitated smooth operation of catering events by promptly addressing and resolving any issues that arose.
  • Maintained cleanliness and order in serving areas, promoting positive dining experience.
  • Ensured compliance with health and safety standards, maintaining safe environment for both staff and guests.
  • Contributed to positive work environment by offering support and assistance to colleagues during peak times.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Stocked and rotated food items according to expiration dates.

Supervisor

Heritage Pointe Of Warren
05.2022 - 05.2023
  • Conducted regular performance evaluations to identify areas for improvement among staff.
  • Monitored key performance indicators, reporting findings to upper management for strategic decisions.
  • Developed training materials that improved onboarding processes for new hires.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

Supervisor

St. Vincent Women's Hospital
04.2021 - 04.2022
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored new team members on operational procedures and best practices.
  • Streamlined workflow processes to enhance efficiency and reduce bottlenecks.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Food Service Team Lead

St. Vincent Hospital Anderson
09.2012 - 04.2021
  • Supervised daily operations, ensuring adherence to food safety protocols and quality standards.
  • Trained and mentored team members on service techniques and customer engagement strategies.
  • Streamlined inventory management processes to enhance efficiency and reduce waste.
  • Coordinated staff schedules, optimizing coverage during peak service hours for improved workflow.
  • Managed daily cash handling procedures, ensuring accuracy in financial transactions.
  • Increased customer satisfaction by providing exceptional service and timely food preparation.

Education

High School Diploma -

Lapel
Lapel, IN

Skills

  • Reliability and punctuality
  • Team management
  • Chef support
  • Inventory monitoring
  • Food safety
  • Allergen awareness
  • Food presentation
  • Quality assurance
  • Event planning
  • Customer service
  • Relationship building
  • Attention to detail

Accomplishments

Waste Not Champ

Safety Champ


Interests

My husband and I have our own catering business on the side, Smoking Ridge Catering Smoking exceptional food is something we love to do to on our own time


Timeline

Catering Assistant

Flik
06.2023 - Current

Supervisor

Heritage Pointe Of Warren
05.2022 - 05.2023

Supervisor

St. Vincent Women's Hospital
04.2021 - 04.2022

Food Service Team Lead

St. Vincent Hospital Anderson
09.2012 - 04.2021

High School Diploma -

Lapel

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Sarah Wehrley