Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sarah Wells

Sarah Wells

Waxahachie

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Hardworking and passionate with strong organizational skills; ready to help the team achieve company goals.

Overview

4
4
years of professional experience

Work History

Store Manager

White Rhino Coffee
04.2023 - 06.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Hairstylist

Olivia Jayde Salon
10.2024 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Educated customers on products to maximize benefits.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Leveraged social media platforms to showcase work and attract broader clientele.

Barista

Fresh Market Coffee
03.2021 - 04.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

Cosmetology -

Paul Mitchell
Arlington, TX
01-2014

High School Diploma -

Calvary Christian Academy
Fort Worth, TX
05-2013

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Customer relations
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Friendly and positive
  • Team leadership and coaching

Timeline

Hairstylist

Olivia Jayde Salon
10.2024 - Current

Store Manager

White Rhino Coffee
04.2023 - 06.2025

Barista

Fresh Market Coffee
03.2021 - 04.2023

Cosmetology -

Paul Mitchell

High School Diploma -

Calvary Christian Academy

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