Reliable and efficient professional with over a decade of experience in managing teams, providing excellent customer service, and overseeing daily operations. Skilled in warehouse organization, cash handling, forklift operations, and client relations with a strong drive to excel at any task.
Overview
15
15
years of professional experience
Work History
General Laborer
Green Valley Build
Danville, California
07.2022 - Current
Worked on various construction projects, including framing, sheetrock installation, and remodeling.
Assisted with job site cleanup and maintained safety standards.
Side Work
Operated hand tools and power tools to complete construction projects.
Followed instructions from supervisors regarding specific tasks that needed to be completed.
Performed general maintenance duties such as painting walls or installing insulation.
Assisted tradespeople with tasks such as measuring, cutting, and preparing materials.
Mixed, poured, and spread concrete, asphalt gravel, and other materials.
Displayed high standards for quality workmanship and routinely double-checked work.
General Manager
Highway 29 Healthcare
Vallejo, California
03.2011 - 03.2025
Managed daily operations, overseeing 12-14 employees in a fast-paced environment.
Provided customer service to 400+ clients daily, handling their needs and complaints professionally.
Performed cash handling duties, including cash drops and balancing drawers.
Covered employee call-outs and sometimes worked up to 15 hours a day to ensure operations ran smoothly.
Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Warehouse Manager and Truck Driver
Hoovers Commercial Interiors
08.2010 - 08.2011
Managed warehouse organization and inventory control.
Delivered and assembled office furniture for high-end clients across Northern California.
Maintained professionalism in all client interactions.
Assembled cubicles and office desks safely, ensuring no damage to products.
Developed strategies to optimize workflow processes in order to maximize productivity.
Communicated regularly with other departments regarding supply chain activities.
Ensured that all orders were accurately fulfilled in a timely manner.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.