Dynamic professional with proven leadership at Jessica's Garden, enhancing customer service and staff efficiency. Expert in Human Resource Management and adept in Microsoft Office Suite, driving team collaboration and operational excellence. Excelled in addressing customer concerns, boosting satisfaction by 20%. Skilled in time management, ensuring seamless daily operations.
-Human Resource Management
Microsoft Office Suite: Excel, Word, PowerPoint
-SAP
Leadership & Team Collaboration
Communication and customer service
Time Management & Organization
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