Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Sarah Wharton

Columbus,OH

Summary

Innovative, results driven professional with 21 years of proven leadership experience leading strategy planning, data analytics, expense management, Business/IT project management, and process management. Skilled in driving engagement and operational improvements through tactical planning and relationship management.

Overview

24
24
years of professional experience

Work History

Specialist, Product Management

Innovation – Nationwide Insurance
08.2022 - Current
  • Plans efforts for execution, including researching and documenting current state, identifying benefits, and requesting project funding, through project execution
  • Proactively monitors business industry, functional, and technology trends
  • Lead and collaborate on innovation initiatives with other departments These include, Innovation, Digital, RS, Pet, and other functional departments
  • Responsible for creating new products for profitable growth within RS Innovation
  • Communicates results with leadership, business partners, and stakeholders.
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.

Specialist, Business Consulting

Billing- Nationwide Insurance
08.2017 - 07.2022
  • Builds, managed, and prioritizes a business portfolio and connects the billing experience to the enterprise strategy
  • Manages relationships with internal/external business partners to collaborate on strategic roadmaps and initiatives that support the billing experience
  • Maintain/Manage 3 budget codes equaling $2Million through expense and workflow management
  • Key participant in introduction and execution of Portfolio level Scaled Agile Framework
  • Identified and documented roles and responsibilities
  • Created, documented, implemented, and governs the business intake process, ensuring incoming work aligns to strategic goals
  • Created and manage team JIRA Board
  • Created and manage team visual story board by documenting project status from beginning to end
  • Plans efforts for execution, including researching and documenting current state, identifying benefits and requesting project funding
  • Proactively monitors business industry, functional, and technology trends.

Specialist, Risk Operations

Nationwide Bank-Nationwide Insurance
01.2016 - 01.2017
  • Fostered relationships with business partners and served as business liaison into the IT organization
  • Contact for all reported incidents/system defects from business partners and outside vendors
  • Led all viable projects around process and procedure creations and key improvements for vendor relations
  • Drove strategic planning, recommendations and decisions between IT and business
  • Collaborated with business partners to create business cases, identify, prioritize, and request funding annually.

Nationwide Insurance Experience

Nationwide Insurance
09.2000 - 01.2016

Education

Skills

  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Data Analysis
  • Project Planning
  • Process Improvement
  • Process Analysis

Hobbies and Interests

  • A Special Wish – Non-profit Organization chair
  • All Women’s ARG
  • Hunger Relief Lieutenant
  • Team Engagement Coordinator

Timeline

Specialist, Product Management

Innovation – Nationwide Insurance
08.2022 - Current

Specialist, Business Consulting

Billing- Nationwide Insurance
08.2017 - 07.2022

Specialist, Risk Operations

Nationwide Bank-Nationwide Insurance
01.2016 - 01.2017

Nationwide Insurance Experience

Nationwide Insurance
09.2000 - 01.2016

Sarah Wharton