SARAH (WHEELER) RESTREPO
Dallas
Summary
Strategic and detail-oriented project manager with a proven track record of leading cross-functional initiatives, optimizing workflows, and driving process improvement. Experienced in office relocations, financial system implementations, compliance initiatives, and stakeholder coordination. Adept at translating business needs into actionable plans, ensuring projects are completed on time, within scope, and under budget. Passionate about change management and scalable growth across industries.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Project Manager
Insurance One Agency
Dallas
05.2024 - Current
- Led and managed multiple projects, ensuring compliance and timely completion.
- Streamlined billing and accounting processes for three entities by tracking financials and reconciling books.
- Coordinated successful office relocation, overseeing space tours and furniture setup.
- Managed employee onboarding and scheduled corporate events to enhance team integration.
- Supervised office receptionist, mentoring on daily tasks to maintain operational efficiency.
Guest Experience Coordinator
Gateway Church
Dallas
01.2020 - 04.2024
- Cultivated strong relationships with volunteers through recruitment, training, and mentorship for effective ministry support.
- Collaborated with church departments to enhance guest experiences, including optimizing Spanish ministry check-in processes.
- Oversaw onboarding processes for new volunteers while tracking monthly and annual budgets and expenses.
- Managed daily operations of ministry interns to ensure seamless task execution.
Appointment Bases Sales Associate
Nordstrom
Dallas
01.2017 - 01.2020
- Tailored styling appointments to clients’ needs, wants, and concerns.
- Worked alongside team members to gain store recognition and customer satisfaction.
- Exemplified the Nordstrom standard for customer experience and excellence.
- Assistant to Personal Stylist (July – August 2017): Staged rooms for styling appointments, placed customer orders, and built relationships with clients.
Education
MBA - Business Administration + Project Management
Escuela De Negocios Europea De Barcelona
Barcelona, Spain05-2026
Bachelor of Science - Business Administration, Marketing + Supply Chain Management
The University of Arkansas
Fayetteville01.2016
Skills
- Event planning and project management
- Efficiency improvement
- Marketing strategies
- Time management techniques
- Conflict resolution skills
- PCO Suite and Microsoft Suite proficiency
- Asana and Slack collaboration tools
- Contextual analysis
- Competitive analysis
- Restorative practices
- Activator mindset
- Attention to detail
Certification
- Notary Public
- Property & Casualty Insurance License #3358892
References
References available upon request.
Timeline
Operations Project Manager
Insurance One Agency
05.2024 - Current
Guest Experience Coordinator
Gateway Church
01.2020 - 04.2024
Appointment Bases Sales Associate
Nordstrom
01.2017 - 01.2020
MBA - Business Administration + Project Management
Escuela De Negocios Europea De Barcelona
Bachelor of Science - Business Administration, Marketing + Supply Chain Management
The University of Arkansas
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