Sarah White
Delbarton,WV
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Moore Chrysler
Williamson, WV
04.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
EMT
L.E.A.S.A.
Logan , WV
07.2023 - 04.2024
- Assisted in the transport of patients from accident scenes to medical facilities.
- Performed basic life support, including CPR and airway management.
- Provided emergency care at the scene of an accident or other medical incident.
- Responded to 911 calls for assistance with medical emergencies.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
- Provided emotional support to patients and their families during medical emergencies.
- Maintained equipment and supplies necessary for providing medical services in field settings.
- Ensured that all safety protocols were followed when responding to emergency situations.
- Communicated with dispatchers regarding updates on location, estimated time of arrival, and any special needs of the patient.
- Conducted assessments of trauma victims using advanced assessment techniques.
- Operated ambulances safely under both normal and emergency conditions.
- Collaborated with other healthcare providers such as paramedics and nurses.
- Facilitated communication between family members of a patient undergoing treatment.
- Attended continuing education courses related to EMT skills development.
- Participated in drills designed to prepare responders for handling large-scale emergencies.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Demonstrated dedication to providing quality care through continued training and education.
- Remained level-headed and proactive during emergency situations.
Medical Receptionist
Dr ALi's Clinic
South Williamson, KY
05.2014 - 03.2015
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Processed referrals for specialist care when requested by physicians or patients.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Straightened up waiting room to maintain neat and organized space.
- Compiled physical and digital documents, charts and reports.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled and confirmed patient appointments and consultations.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
Education
High School Diploma -
Burch HIgh School
Delbarton06-2002
Skills
- Payment Processing
- Business Development
- Customer Needs Assessment
- Building rapport
- Outgoing Personality
- Goal-Oriented
- Self-Checkout Assistance
- Positive and professional
- Written and oral communication skills
- Problem-solving skills
- Excellent communication skills
- Client Service
- Multi-tasking strength
- Problem-Solving
- Policy and Procedure Adherence
Certification
- Cpr and First Aid Certified
- EMT
References
References available upon request.
Timeline
Sales Associate
Moore Chrysler
04.2024 - Current
EMT
L.E.A.S.A.
07.2023 - 04.2024
Medical Receptionist
Dr ALi's Clinic
05.2014 - 03.2015
High School Diploma -
Burch HIgh School
- Cpr and First Aid Certified
- EMT