Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sarah White

Delbarton,WV

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Moore Chrysler
Williamson, WV
04.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

EMT

L.E.A.S.A.
Logan , WV
07.2023 - 04.2024
  • Assisted in the transport of patients from accident scenes to medical facilities.
  • Performed basic life support, including CPR and airway management.
  • Provided emergency care at the scene of an accident or other medical incident.
  • Responded to 911 calls for assistance with medical emergencies.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Documented patient information, treatments provided, and changes in condition on appropriate forms.
  • Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
  • Provided emotional support to patients and their families during medical emergencies.
  • Maintained equipment and supplies necessary for providing medical services in field settings.
  • Ensured that all safety protocols were followed when responding to emergency situations.
  • Communicated with dispatchers regarding updates on location, estimated time of arrival, and any special needs of the patient.
  • Conducted assessments of trauma victims using advanced assessment techniques.
  • Operated ambulances safely under both normal and emergency conditions.
  • Collaborated with other healthcare providers such as paramedics and nurses.
  • Facilitated communication between family members of a patient undergoing treatment.
  • Attended continuing education courses related to EMT skills development.
  • Participated in drills designed to prepare responders for handling large-scale emergencies.
  • Managed multiple tasks simultaneously while maintaining composure under pressure.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Remained level-headed and proactive during emergency situations.

Medical Receptionist

Dr ALi's Clinic
South Williamson, KY
05.2014 - 03.2015
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Entered insurance, demographics and health history into patient database.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Straightened up waiting room to maintain neat and organized space.
  • Compiled physical and digital documents, charts and reports.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Scheduled and confirmed patient appointments and consultations.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.

Education

High School Diploma -

Burch HIgh School
Delbarton
06-2002

Skills

  • Payment Processing
  • Business Development
  • Customer Needs Assessment
  • Building rapport
  • Outgoing Personality
  • Goal-Oriented
  • Self-Checkout Assistance
  • Positive and professional
  • Written and oral communication skills
  • Problem-solving skills
  • Excellent communication skills
  • Client Service
  • Multi-tasking strength
  • Problem-Solving
  • Policy and Procedure Adherence

Certification

  • Cpr and First Aid Certified
  • EMT

References

References available upon request.

Timeline

Sales Associate

Moore Chrysler
04.2024 - Current

EMT

L.E.A.S.A.
07.2023 - 04.2024

Medical Receptionist

Dr ALi's Clinic
05.2014 - 03.2015

High School Diploma -

Burch HIgh School
  • Cpr and First Aid Certified
  • EMT

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