Sarah White
Denton ,GA
Summary
At Little Caesars, I excelled as a District Manager, leveraging leadership and strategic planning to enhance operational standards and compliance. My focus on staff development and customer service significantly improved employee performance and satisfaction. By fostering teamwork and implementing effective training programs, I played a pivotal role in reducing turnover rates and optimizing customer experiences, contributing to sustained business growth.
Overview
5
5
years of professional experience
Work History
District Manager
Little Caesars
09.2019 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Built relationships with customers and community to establish long-term business growth.
Education
Penfoster
Penn, PASkills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Attention to Detail
- Customer Relations
- Staff Development
- Team Development
- Action Plans
- Decision-Making
- Employee Scheduling
- Team Leadership
- Staff Management
- Client Relationship Building
Timeline
District Manager
Little Caesars
09.2019 - Current
Penfoster