Sarah Widell
Rockford,IL
Summary
Licensed Realtor in Illinois with a strong medical background and a CPC certification in holding. Expert customer service representative and a reliable team member with clerical and administrative experience and excellent interpersonal skills. Observant, meticulous, and thorough with exceptional multitasking and problem-solving skills. Functioned as a trainer in many professional roles and placed an emphasis on continuing education and professional development.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Realtor
Berkshire Hathaway HomeSevices Crosby Starck RE
2020.01 - Current
- Implement task prioritization, time management, and client networking.
- Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Conduct comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Educate clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Leverage social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
- Created personal real estate website with Google Sites; see TheHiveHunter.com
Chief Home Officer
Stay At Home Parent
2014.11 - Current
- Schedule management for two children aged 8 and under, including setting appointments, organizing activities and supervising education.
- Oversee family finances and budget.
- Improved family budget management by implementing effective tracking and expense reduction strategies.
- Coordination of domestic routine to maintain household.
- Assist children with navigating their personal growth and development through compassionate guidance and support during challenging transitions or phases.
Board Member and Officer
The American Academy Of Professional Coders (AAPC)
2015.01 - 2020.12
- Provided industry conferences and events for members to acquire continuing education credit and networking opportunities.
- Researched potential local, regional, and national speakers to present topics encompassing popular medical modalities.
- Developed creative themes for events and created related activities to engage attendees.
- Assisted with development of organizational budgets and resource allocation plans.
- Served as Treasurer, maintained accounting, cash box and deposits. Imputed chapters profit and loss at end of year and provided monthly reconciliation reports. Performed attendance tracking and check signing authority.
- Served as Member Development Officer ensuring new members were properly welcomed, supported and educated.
Outpatient Medical Coder
Beloit Clinic
2014.04 - 2014.11
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Queried physicians and other healthcare staff to ask questions regarding patient services.
- Decreased claim denial rates by promptly addressing any discrepancies or errors in coded information prior to submission.
- Participated in continuous learning opportunities, staying current on advances in medical science and evolving industry standards that impact outpatient coding practices.
Service Representative
BMO Harris Bank; Formerly Amcore Bank
2009.08 - 2014.04
- Delivered exceptional customer service and offered advice and assistance to customers, paying attention to special needs or wants.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Trained and advised new tellers on policies and procedures. Exercised override authority and maintained employee records.
- Assisted with day-to-day operations working efficiently and productively with all team members.
- Completed branch/vault/ATM maintenance and opening and closing procedures.
Property Manager/Administrative Assistant
WalterWayne Real Estate, Construction & Develop...
2008.10 - 2009.01
- Collected and maintained careful records of rental payments and payment dates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maintained operational facilities by organizing regular maintenance, major repairs, and capital improvement projects.
- Managed filing system, entered data and completed other clerical tasks such as payroll and supply ordering.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
Cashier
The Home Depot
2005.11 - 2008.10
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Prevented loss by vigilantly monitoring potential theft or fraud situations.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Performed store opening, closing, and shift-change actions and exercised override authority.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Outbound and Part-Time Supervisor; Training Dept.
The United Parcel Service
2002.09 - 2005.03
- Loaded and unloaded materials onto and off of air containers and trucks.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on accuracy or timeliness.
- Superior job performance ranked among top five of all employees in the building for duration of employment as an hourly associate.
- Promoted to Trainer and instructed new employees in safe practices and operational procedures.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures, especially hazardous material processes.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Tracked attendance and evaluated progress for assigned trainees.
- Assisted with new-hire packets, made seniority approval and conducted annual certifications.
Education
High School Diploma -
Boylan Catholic High School
RockfordClinical And Didactic Training - Radiography
SwedishAmerican Hospital School of Radiography
Rockford, ILPre-License Course - Real Estate
Crosby Academy of Real Estate
Rockford10.2019
Internship - Medical Coding Multi-Specialties
AAPC Practicode Online Internship
Virtual04.2017
Proficiency - ICD-10-CM
AAPC General ICD-10-CM Code Set Training
Virtual12.2015
Program - Medical Billing And Coding
Rock Valley College
Rockford, IL12.2013
Associate of Arts - Liberal Arts And Sciences
Rock Valley College
Rockford, IL07.2009
Skills
- Licensed Illinois Realtor
- Strong organizational skills
- ICD-10
- CPT
- HCPCS Level II
- Knowledgeable in medical terminology, anatomy, physiology, and radiology
- Ability to operate various office equipment and computer programs including Microsoft Office
- Excellent written and verbal communication skills
- 50 wpm Typing Speed
- Create and edit social media content for real estate marketing and branding
- New hire training and development
- Extensive cash-handling and customer service experience
Affiliations
- Member, Rockford Area Multiple Listing Service (MLS)
- Member, NorthWest Illinois Alliance of REALTORS®
- Member, Illinois Association of REALTORS®
- Member, National Association of REALTORS®
- Former American Academy of Professional Coders (AAPC); Member ID 01309628
Certification
Former Certified Professional Coder (CPC)
REALTOR® Illinois Real Estate Licensee since 2020
RENE (Real Estate Negotiations Expert)
Timeline
Realtor
Berkshire Hathaway HomeSevices Crosby Starck RE
2020.01 - Current
Board Member and Officer
The American Academy Of Professional Coders (AAPC)
2015.01 - 2020.12
Chief Home Officer
Stay At Home Parent
2014.11 - Current
Outpatient Medical Coder
Beloit Clinic
2014.04 - 2014.11
Service Representative
BMO Harris Bank; Formerly Amcore Bank
2009.08 - 2014.04
Property Manager/Administrative Assistant
WalterWayne Real Estate, Construction & Develop...
2008.10 - 2009.01
Cashier
The Home Depot
2005.11 - 2008.10
Outbound and Part-Time Supervisor; Training Dept.
The United Parcel Service
2002.09 - 2005.03
High School Diploma -
Boylan Catholic High School
Clinical And Didactic Training - Radiography
SwedishAmerican Hospital School of Radiography
Pre-License Course - Real Estate
Crosby Academy of Real Estate
Internship - Medical Coding Multi-Specialties
AAPC Practicode Online Internship
Proficiency - ICD-10-CM
AAPC General ICD-10-CM Code Set Training
Program - Medical Billing And Coding
Rock Valley College
Associate of Arts - Liberal Arts And Sciences
Rock Valley College
Former Certified Professional Coder (CPC)
REALTOR® Illinois Real Estate Licensee since 2020
RENE (Real Estate Negotiations Expert)
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