Sarah Wilkerson
Denton,TX
Summary
Detail-oriented Veterinary Technician with 4 years of relevant experience and specific expertise in hospital leadership. Recognized for management skills and dedication to excellent animal care and client service. Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Advocate
Legacy Plumbing
Little Elm, TX
05.2023 - Current
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Ranked #1 in pier based reviews 2 years in a row.
- Maintained a 55%-65% booking average
Lead Veterinary Technician
Banfield Animal Hospital
Lewisville, TX
03.2019 - 05.2023
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Managed veterinary supplies, inventory budgeting and pharmaceutical stock.
- Administered medications, vaccines, and fluid therapy.
- Seasoned lead surgical technician
Data Entry Clerk
Integrated Alliance
Denton, TX
08.2017 - 03.2018
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Compiled data and reviewed information for accuracy prior to input.
- Located and corrected data entry errors and reported to management.
- Added documents to file records and created new records to support filing needs.
Education
Associate of Applied Science - Veterinarian Assisting
Collin County Community College District
Plano, TX07.2018
Skills
- Clinical Pathology
- Assessment and Diagnosis
- High-Pressure Environments
- General Anesthesia Monitoring
- Dental Procedures
- Cephalic, Jugular and Saphenous Venipuncture Restraint
- Explaining Treatment
- Monitoring Recovery
- Lab Operations
- File and Records Management
- Maintaining Treatment Notes
Timeline
Advocate
Legacy Plumbing
05.2023 - Current
Lead Veterinary Technician
Banfield Animal Hospital
03.2019 - 05.2023
Data Entry Clerk
Integrated Alliance
08.2017 - 03.2018
Associate of Applied Science - Veterinarian Assisting
Collin County Community College District