Sarah/Ellen Williams/Stone

• Collaborated with senior management to develop, review and finalize design concepts.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
• Developed innovative design concepts for improved brand recognition and customer engagement.
• Applied skill in color theory and composition to bring client visions to fruition.
• Developed new product design system to improve efficiency and productivity.
• Designed eye-catching promotional materials, driving increased event attendance and participation rates.
• Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly.
• Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Managed cross-functional teams for successful project completion and timely delivery.
• Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
• Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
• Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
• Reduced operational risks while organizing data to forecast performance trends.

• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.

• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Generated revenues yearly and effectively capitalized on industry growth.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Defined clear targets and objectives and communicated to other team members.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Oversaw day to day operations
• Apply customer statements in order to assess savings and possible added services
• Utilized social media platforms such as Snap Chat, Instagram, Facebook, Twitter and Yelp to maximize brand exposure to Fortune 100 companies making sure media presence is achieved and sustained
• Operated state of the art holistic equipment for pain relief and inflammatory diseases
• Vendor and wellness instructor for the following enterprises

• Researched and understood thoroughly new policies, techniques, policy changes, technologically and audits concerning business
• Promotion of products' connection with worldwide charity 'Project Feeding Kids' to produce sales with philanthropic benefits
• Increased client's wellness
• Facilitated group dialogue to ensure the customer would be provided with individualized wellness plan specific to their needs
• Working with social media influencers to increase online presence, quality of content and followers
• Maintained statistical analysis of monthly income accounts payable and receivable, oversight of all company finances
• Owns personal beauty and wellness consultation business
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Trained and motivated employees to perform daily business functions.
• Interacted well with customers to build connections and nurture relationships.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Consulted with customers to assess needs and propose optimal solutions.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Generated revenues yearly and effectively capitalized on industry growth.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Assisted in recruiting, hiring and training of team members.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Correctly calculated inventory and ordered appropriate supplies.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Carefully interviewed, selected, trained, and supervised staff.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

• Designed advertising products for
• Oversight of the prototype for the products and displays for: Nike, Grey Goose, Captain Morgan and Walmart
• Direct contact for production managers in China and assisted in designing Eco friendly office and manufacturing spaces
• Working with 3-D imaging to design and implement logo and marketing strategy for customer base

• Set employee schedules, delegated work, and monitored food quality and service performance.
• Managed payroll, daily deposits, and cost controls.
• Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
• Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
• Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Implemented effective inventory management systems to minimize waste and control food costs.
• Supervised daily activities of restaurant and [Number] employees.
• Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
• Maintained positive relationships with local community and government officials.
• Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
• Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
• Purchased food and cultivated strong vendor relationships.
• Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
• Motivated staff to perform at peak efficiency and quality.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Recruited, hired, and trained talented staff to fill vacancies.
• Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
• Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
• Collaborated with designers to create a visually appealing website and social media presence, which led to increased online reservations and inquiries.
• Maximized quality assurance by completing frequent line checks.
• Coordinated with catering staff to deliver food services for special events and functions.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Oversaw food preparation and monitored safety protocols.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Assisted in recruiting, hiring and training of team members.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Demonstrated strong organizational and time management skills while managing multiple projects.