Sarah Williams
Anniston
Summary
Motivated professional with a strong background in customer service and team leadership. Demonstrates success in managing social media content and developing marketing materials that enhance customer engagement. Committed to exceeding service standards and fostering a collaborative team environment.
Overview
13
13
years of professional experience
Work History
Social Media and Assistant General Manager
Sinclair Social
Anniston
01.2025 - Current
- Managed daily content creation across multiple social media platforms.
- Developed marketing materials to promote events and specials.
- Motivated and led team members to work together to achieve targets.
- Ensured that customer service standards were met or exceeded at all times.
- Performed administrative tasks such as filing paperwork, preparing documents.
Bartender
Cowbell Burger & Whiskey Bar
Charlotte
09.2023 - 12.2024
- Prepared and served a variety of cocktails and beverages to customers.
- Tracked stock levels and placed orders to maintain inventory.
- Collaborated with kitchen staff to ensure timely service during busy periods.
Bartender
Charlotte Beer Garden
Charlotte
06.2021 - 09.2023
- Listened to customers' orders and provided requested items promptly.
- Verified customers' identification to ensure compliance with company and federal policies.
- Mastered software programs and trained staff on their operation.
Beertender
Jack Browns Beer and Burger Joint
Birmingham
03.2019 - 06.2021
- Developed in-depth knowledge of beer menu and recommended pairings tailored to customer preferences.
- Utilized strong interpersonal skills to foster positive relationships with guests and team members.
Bartender
Topgolf
Birmingham
10.2018 - 03.2019
- Verify patrons' identification to verify age requirements for alcohol purchases.
- Limit issues related to customer intoxication by refusing to serve intoxicated patrons or requesting a driving service to transport them home.
- Cleaned and maintained bar area; arranged bottles and glasses to create attractive displays.
- Collected and processed payments.
Bartender/Bar Manager
Baja California Bar and Grill
Jacksonville
12.2017 - 10.2018
- Greeted patrons and took food and beverage orders.
- Verified patrons' identification before purchasing alcohol.
- Clean bar and work area, stock bar accordingly with necessary supplies and alcohol.
- Collect payments for beverages and balance cash receipts at end of shift.
- Scheduling the staff hours and making sure the beer and alcohol inventory was completed were tasks I was trusted as a bar manager.
Server/Bartender
Gridiron
01.2017 - 01.2018
Server
Struts of Jacksonville
Jacksonville
01.2015 - 01.2018
Role Player
Homeland Security
01.2014 - 01.2016
Coach
Cheaha Cheer and Tumble
01.2014 - 01.2015
Education
Associates of Science - Business Management
Gadsden State Community College
Anniston, AL01-2016
Skills
- Microsoft Office Knowledge
- Exceptional Customer Service
- Energetic Work Attitude
- Courteous Demeanor
- Team Player
- Leadership
- Time Management
- Content creation
- Marketing materials
Additional Work Experience
- Server/Bartender, Gridiron, 01/01/17, 12/31/18
- Server, Struts of Jacksonville, 01/01/15, 12/31/18
- Role Player, Homeland Security, 01/01/14, 12/31/16
- Coach, Cheaha Cheer and Tumble, 01/01/14, 12/31/15
Timeline
Social Media and Assistant General Manager
Sinclair Social
01.2025 - Current
Bartender
Cowbell Burger & Whiskey Bar
09.2023 - 12.2024
Bartender
Charlotte Beer Garden
06.2021 - 09.2023
Beertender
Jack Browns Beer and Burger Joint
03.2019 - 06.2021
Bartender
Topgolf
10.2018 - 03.2019
Bartender/Bar Manager
Baja California Bar and Grill
12.2017 - 10.2018
Server/Bartender
Gridiron
01.2017 - 01.2018
Server
Struts of Jacksonville
01.2015 - 01.2018
Role Player
Homeland Security
01.2014 - 01.2016
Coach
Cheaha Cheer and Tumble
01.2014 - 01.2015
Associates of Science - Business Management
Gadsden State Community College