Sarah Williamson
Yuba City,CA
Summary
Results-driven professional with extensive experience in charge capture processes, dedicated to ensuring accurate and efficient billing operations. Proven ability to leverage strong attention to detail and analytical skills to swiftly identify and resolve discrepancies. Demonstrated success in collaborating with cross-functional teams to streamline workflows, enhancing revenue cycle management and driving organizational efficiency. Committed to delivering high-quality results that support financial objectives and improve overall operational performance.
Overview
20
20
years of professional experience
Work History
Charge Capture Specialist, Lead
Adventist Health
02.2024 - Current
- Supported departmental goals by consistently meeting or exceeding productivity expectations while maintaining high-quality work standards.
- Conducted regular audits of charge capture practices, identifying areas of improvement and implementing corrective actions as needed.
- Contributed to the development of policies and procedures related to charge capture operations, ensuring consistency across the organization's practices.
- Assisted in the development of training materials for new Charge Capture Specialists, streamlining the onboarding process.
- Improved charge capture accuracy by meticulously reviewing medical records and identifying missing charges.
Charge Capture Specialist
Adventist Health
12.2020 - 02.2024
- Leveraged advanced knowledge of medical terminology, CPT codes, and ICD-10 coding to ensure accurate charge entry for a variety of procedures and diagnoses.
- Managed the daily posting of Patient Lists and ensured that all reports were readily available for coding. Ensure that all encounters are created to prevent coding opportunities from being missed.
- Created encounters to capture the physicians' Professional Fees for services provided in a hospital facility.
- Performed insurance verification, pre-certification, pre-authorization, and retro-authorizations.
- Provided bi-weekly reports to physicians of charges that have been coded and released to the insurance.
- Trained new team members to keep team operations productive and efficient.
Lead Scheduling Coordinator/Billing Clerk
Adventist Health
06.2018 - 12.2020
- Scheduled pre-employment physicals and drug testing services for clients hiring new employees. Reviewed the protocols for each job description to ensure all requirements are scheduled properly.
- Scheduled tests, lab work, or X-rays for patients based on physician orders.
- Answered client invoice questions and resolved issues discovered during the invoicing and collection process.
- Handled high-volume invoice processing with minimal supervision.
- A/R account aging- Monitored past due accounts and pursued collections on outstanding invoices.
- Collected, posted, and managed client account payments.
- Reconciled daily patient payments and weekly deposits.
Front Office Team Leader
Adventist Health
10.2015 - 06.2018
- Performed administrative support tasks, completing duties within required timeframes.
- Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Home Daycare Owner
Self Employed
08.2013 - 10.2015
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Provided nurturing and appropriate environment for children ranging in age from Newborns to 8 years old.
Office Coordinator
Sutter Health
02.2006 - 08.2013
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Supported internal team members with technical knowledge, operational support and exemplary customer service.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
- Developed and implemented customer relations strategies, opening up communication to increase satisfaction scores.
- Managed office inventory and placed new supply orders.
- Processed invoice payments and recorded information in account database.
- Managed all payments processing, invoicing and collections tasks.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Education
High School Diploma -
Yuba City High School
Yuba City, CA06.2003
Skills
- Meticulous attention to detail
- Effective time management
- Collaborative teamwork
- Team development
- Conducting daily audits
- Data interpretation
- Strategic task assignment
- Task prioritization
- Skilled in Excel, Word, and Outlook
- Skilled in electronic health record systems
Accomplishments
- Recognized for outstanding performance and team contributions.
- Created highly effective new workflows for our market that significantly impacted efficiency and improved operations.
Timeline
Charge Capture Specialist, Lead
Adventist Health
02.2024 - Current
Charge Capture Specialist
Adventist Health
12.2020 - 02.2024
Lead Scheduling Coordinator/Billing Clerk
Adventist Health
06.2018 - 12.2020
Front Office Team Leader
Adventist Health
10.2015 - 06.2018
Home Daycare Owner
Self Employed
08.2013 - 10.2015
Office Coordinator
Sutter Health
02.2006 - 08.2013
High School Diploma -
Yuba City High School
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