Sarah Wolske
Kalamazoo,MI
Summary
Creative Baker known for high productivity and efficiency in task completion. Specialized skills include dough preparation, decoration techniques, and inventory management. Excel in time management, teamwork, and adaptability, ensuring seamless kitchen operations and consistent product quality.
Overview
7
7
years of professional experience
Work History
Sales Associate
World Market
Portage, MI
09.2022 - Current
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
Baker
Fourth Coast Cafe and Bakery
Kalamazoo, MI
02.2019 - Current
- Executing proper time and space management techniques to maintain consistency in delivering high-quality products during the opening pastry shift.
- Engaging with customers to fulfill product orders as needed.
- Need to lift 50+ pound product to put away supply deliveries throughout the shift.
- Proper communication with fellow employees to ensure supplies are well stocked and prepared for future shifts.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Measured out ingredients accurately to ensure consistent product quality.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Utilized measuring instruments, commercial-grade mixers, and ovens for baking bread and pastries.
- Created new recipes using available ingredients and for special occasions.
- Measured and weighed ingredients to prepare dough for recipes.
- Mentored baking staff in proper techniques and bakery procedures.
Cake Decorator and Baker
Island City Bakery
Plainwell, MI
06.2021 - 09.2022
- Aided customers with their orders through both face-to-face interactions and over the phone to meet their needs.
- Assisted customers in-person with shopping for various treats and products suitable for all occasions.
- Register and sales assistance.
- Keeping a clean and orderly work environment.
- Proper time management while completing tasks.
- Proper communication with fellow employees to ensure supplies are well stocked and prepared for future shifts.
- Measured ingredients accurately according to recipes used in the bakery.
- Troubleshot any issues that arose during the cake decorating process.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Assembled multiple tiers of cakes with precision and stability.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Cleaned work area after completing each project for sanitation purposes.
- Produced frostings and creams for cakes and other edibles.
- Handled cash, credit card and check transactions.
- Collaborated efficiently with fellow bakers to meet deadlines.
- Monitored baking process to achieve desired results for baked goods.
- Decorated cakes using icing, sprinkles, and various edible decorations.
Baker
Panera Bread
Portage, MI
07.2017 - 06.2021
- Completed overnight shifts to ensure the timely production and availability of fresh bakery items in the cafe.
- Overseeing work environment solo or with only one other Baker.
- Maintained open communication with management regarding the quality of products received from nightly deliveries and implemented personal quality control procedures for our bakery items.
- Maintained an organized and prepared back of house area for efficient opening of cafe.
- Monitored product inventory and communicated with management to ensure timely ordering.
- Ability to lift heavy stock in freezers and coolers.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Attended training sessions related to food safety procedures and techniques.
- Kept records of daily production numbers for each type of item produced.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Operated ovens and other equipment to bake products according to established recipes.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Rotated stock as needed to keep freshness intact.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Utilized measuring instruments, commercial-grade mixers and ovens to bake bread and pastries.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Baked fresh bread and pastries for cafes and restaurants.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
Education
Some College (No Degree) - Early Childhood Education
Western Michigan University
Kalamazoo, MISkills
- Kitchen Equipment Operation
- Food safety and sanitation
- Kitchen Safety
- Baking techniques
- Food handling standards
- Quality Control
- Time management
- Verbal/written communication
- Team Player
- Listening skills
- Cake Decorating
- Product Sales
- Order Processing
- Upselling
- Customer Needs Assessment
- Cash Register Operation
- Product Promotions
- Money Handling
- Customer Service
Affiliations
- Gardening
- Custom cake creation
- Interior Design
Timeline
Sales Associate
World Market
09.2022 - Current
Cake Decorator and Baker
Island City Bakery
06.2021 - 09.2022
Baker
Fourth Coast Cafe and Bakery
02.2019 - Current
Baker
Panera Bread
07.2017 - 06.2021
Some College (No Degree) - Early Childhood Education
Western Michigan University