Dedicated professional with eight years of experience in the healthcare field. Passionate about advancing healthcare quality through data-driven decision-making and innovative solutions. Experienced in leveraging data to drive efficiency, optimize healthcare delivery, and improve outcomes.
Overview
11
11
years of professional experience
Work History
Quality Assurance Specialist
ComWell
Red Bud, IL
01.2024 - Current
Routinely collect and analyze qualitative and quantitative data from the health record to identify trends, patterns, or correlations for informed decision-making processes.
Build visualizations and dashboards using Power BI that enable users to quickly interpret information from complex analyses.
Collaborate with stakeholders to discuss project progress, identify areas requiring further assessment or improvement, and support the development of appropriate strategies for implementing improvements.
Program Coordinator, Wellness & Health Promotion
Southern Illinois University
Carbondale, IL
11.2021 - 12.2023
Coordinated and facilitated educational workshops, large events, programs, and training associated with health and wellness for the university population.
Collected data, conducted research, analyzed, and planned in order to complete program evaluations, assessments, and annual reports.
Utilized Microsoft Power Automate and Power BI to automate workflows and simplify program procedures.
Enhanced awareness of health resources and worked to connect individuals with programs.
Physical Therapist Assistant
NovaCare Rehabilitation
Various Locations, IL
03.2017 - 10.2021
Partnered with multidisciplinary teams to identify patient goals, develop treatment plans, and provide hands-on care to improve patient outcomes.
Audited documentation for accuracy and regulatory compliance.
Care Coordinator, Team Lead
Marshall Browning Hospital
Du Quoin, IL
02.2021 - 09.2021
As a member of the Performance Improvement Department, I routinely conducted data abstraction and analysis of quality clinical data for performance reporting and continuous quality improvement initiatives.
Routinely generated Meditech reports, worked with comprehensive clinical datasets, and utilized Microsoft Excel to conduct statistical analysis and translate data into meaningful insights.
Developed and implemented care coordination programs based on analytical findings to create continuity of care for patients, and improve organizational performance.
As the care coordination team lead, I collaborated with hospital departments, leadership, providers, and clinical staff to establish an improved, team-based approach to care.
Worked closely with community resources and public health departments for the development of educational patient programs based on community health needs.
Office Assistant, Accounting Services
Southern Illinois University at Carbondale
, IL
08.2014 - 09.2017
Performed daily bookkeeping functions with attention to accounts payable, accounts receivable, banking reconciliation and disbursements.
Developed and managed spreadsheets for reporting purposes.
Evaluated procurement card transactions, vendor invoices, and expense reports for accuracy and adherence to university and state policies, identifying discrepancies.
Entered account transactions into the AIS database to prepare checks and maintain accounting ledgers each day, reconciled to ensure accuracy and prevent data loss.
Education
Master of Science - Strategic Analytics
Southern Illinois University
Carbondale, IL
12.2024
Bachelor of Science - Healthcare Management
Southern Illinois University
Carbondale, IL
08.2018
Associate of Applied Science - Physical Therapy Assisting
Southern Illinois University
Carbondale, IL
08.2016
Skills
Data collection, analysis, visualization, and presentations