Sarah Workman
Vauxhall,New Jersey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
E Commerce Supervisor
Whole Foods Market
07.2023 - Current
- Enhanced customer satisfaction by streamlining the order processing system.
- Coordinated with Team Leader and Assistant Team Leader on daily tasks.
- Ensured all food and safety procedures were followed on a daily basis.
- Monitored weekly sale trends for the department
- Built team morale by encouraging team members and problem solving.
- Enhanced customer service experience by addressing and solving any matters that had a positive or negative effect on their experience.
- Performed weekly non inventory stock task to ensure inventory was available on site.
- Coordinated with Team Trainer and Supervisor to ensure that orders were fulfilled in a timely manner.
E-Commerce Team Trainer
Whole Foods
07.2022 - 07.2023
- The role of Team Trainer is to ensure the completion of all training programs
- Coordinated with Store Team Trainer, Team Leader and Assistant Team Leader to ensure the programs are completed
- Coordinated with second team trainer to ensure all training requirements are met for each quarter
- Training New Team Members on Food, Safety, Occupational Procedures
- Perform other work related duties as needed to ensure the department is prepared for the day.
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
Instore Shopper Amazon
Amazon
09.2020 - 08.2022
- Ensures online orders are completed in a timely manner for customers.
Inserter
Publication Circulation Fulfillment
01.2009 - 05.2022
- To ensure products were completed for delivery prior to the next scheduled shift.
Bus Assistant
Kevah Konner and Student Transportation of America
09.2009 - 08.2013
- Assisted with onboarding and off boarding of students
- Following all safety guideline and procedures to ensure safety of students.
Education
Associate - Social Science
Essex County College
West Caldwell and Newark, NJBachelor's - Sociology with Concentration in History
Montclair State University
High school or equivalent -
Marylawn of The Oranges
South Orange, NJ05.2006
Skills
- Leadership/Team Work
- Learning and Adaptability Skills
- Time and Self Management Skills
- Organizational Skills
- Computer Skills
Certification
- [Food Safety Handler] Training - July 18, 2022
Timeline
E Commerce Supervisor
Whole Foods Market
07.2023 - Current
E-Commerce Team Trainer
Whole Foods
07.2022 - 07.2023
Instore Shopper Amazon
Amazon
09.2020 - 08.2022
Bus Assistant
Kevah Konner and Student Transportation of America
09.2009 - 08.2013
Inserter
Publication Circulation Fulfillment
01.2009 - 05.2022
Associate - Social Science
Essex County College
Bachelor's - Sociology with Concentration in History
Montclair State University
High school or equivalent -
Marylawn of The Oranges
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