Sarah Wright
Lake Elsinore,CA
Overview
16
16
years of professional experience
Work History
Property Manager
Lake Elsinore Self Storage
Lake Elsinore, CA
07.2018 - Current
- Introduced and monitored effective lease renewal programs
- Maintained original leases and renewals for management office
- Completed final move-out walk throughs for tenants
- Maximized rental income while minimizing expenses through effective planning and control
- Maintained sufficient Number of units so facility was market-ready at all times
- Scheduled contractors for maintenance issues
- Maintained constant balance of property petty cash account
- Verified that all customer complaints were handled promptly and appropriately
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Followed up on delinquent tenants and coordinated collection procedures
- Managed 609 tenants
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided onboarding and training for new support staff.
Store Manager
Walgreens
Murrieta, CA
11.2005 - 10.2017
- Counted cash drawers and made bank deposits.
- Managed staff of 25 sales associates, 4 team leaders and 2 assistant managers.
- Assigned employees to specific duties to best meet needs of store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Planned budgets and authorized payments and merchandise returns.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Completed profit and loss performance reports.
- Trained and developed new associates on POS system and key sales tactics.
- Implemented new ordering process and identified poor work habits to improve process effectiveness.
- Increased sales volume by 12% in less than 2 years.
- Generated repeat business through exceptional customer service.
Education
Some College (No Degree) - Real Estate
Mt San Jacinto College
Menifee, CAPharmacy Technician - Pharmacy Technician
Vista Adult School
Vista, CA2008
Skills
- Staff Coordination
- Performance Assessment
- Operating Cost Tracking
- Complaints Investigation
- Codes Compliance
- Deposits Management
- Financial Reporting
- Operations Management
- Sale and Rental Recordkeeping
- Office Equipment Operation
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Report Preparation
- Schedule Management
- Judgment and Decision Making
- Task Prioritization
Timeline
Property Manager
Lake Elsinore Self Storage
07.2018 - Current
Store Manager
Walgreens
11.2005 - 10.2017
Some College (No Degree) - Real Estate
Mt San Jacinto College
Pharmacy Technician - Pharmacy Technician
Vista Adult School
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