Sarah Yeager

Currently managing a pipeline of over 100 projects in 7 states, including weekly meetings with sales organizations to confirm their satisfaction and weekly touch-points with homeowner to insure they're up-to-date on their project. Created SOP's for sub-contractor site surveys and installations, insuring that we have a uniform install process across all states. Review financing and subcontractor bids to maintain project budget, and submit all completion photos for payment from financiers.

Pipeline of 300+ projects - responsible for an at minimum weekly touch-base with homeowners and sale representatives.

Conducted weekly pipeline review calls with our subcontractors to discuss projects and maintain our business relationship.

Reviewed contracts and work orders to confirm that projects were meeting minimum margin requirements, sales representatives were receiving accurate commissions, and subcontractors were billing based off of provided quotes and set pricing in their master service agreement (MSA).

Managed overall project experience to confirm that project delays were minimal and we were meeting project financing deadlines.

Maintained an above-average overall customer satisfaction score.

Oversaw a team of 20 project managers, insuring that team is hitting daily team and personal KPI goals.

Implemented new standard operating procedures and weekly trainings in order to empower project managers in their role, minimize project errors, and improve customer escalations.

Collaborated with upper management on setting monthly and quarterly goals, hiring as needed, and general project audits.

Personally reviewed and audited an average of 1500 accounts per week.

Integral part of the flagship solar team - growing from $0 to $73 million in revenue.

Responsible for the full life cycle of project development activities including sales, economic optimization, deal tendering, contract and EPC negotiations, procurement, permitting, interconnection and various financing (PPA/PACE/Debit).

Serviced a diverse clientele with notable clients being CalTech, San Manuel Casino, Long Beach Unified School District, and the Orange County Archdiocese.

Provided turn-key solar project management - including contract and work order review, site survey scheduling and photo review, design and engineering review, permitting, electrical upgrades, installation scheduling and quality assurance, inspection scheduling, and permission to operate.

Advanced understanding of California utility companies and building/electrical codes. Developed company-wide database of permitting information for each Authority Having Jurisdiction (AHJ) and utility best practices that is still used at the company today.

Developed relationships with sellers and homeowners that resulted in increased customer satisfaction scores and referral/lead generation.