Sarah Yeisley
New York,NY
Overview
4
4
years of professional experience
Work History
Barista / Bakery Float
The Coffee Spot
09.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Fundraiser
One Sixty International
07.2023 - 09.2024
- Raised significant funds by developing and executing effective fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Boosted fundraising efforts for various organizations through persuasive dialogue and personal connections with potential donors.
- Analyzed fundraising data to identify trends and develop strategies for improvement.
Host, Tour Guide, Event Organizer
Pub Crawl New York
07.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Built personal relationships with guests to promote positive experiences.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
Barista
UT47 Kitchen
02.2023 - 07.2023
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
The Coffee Spot
09.2021 - 04.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Part-time Nanny
Alaina McNamara
05.2021 - 03.2022
- Double trouble - twin toddlers in 2021, now they are six and still see them to this day!
- Developed strong communication with parents to provide updates on their children's progress, needs, and achievements.
- Supported children in play activities, meals, hygiene and socialization.
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
Customer Service, Cashier, Cupcake Decorator
Taste by Spellbound
12.2020 - 06.2021
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Maintained high customer satisfaction standards to meet or exceed targets.
Education
Bachelor of Arts - Acting For Film
New York Film Academy
New York, NY01-2022
Bachelor of Arts - Theatre Arts Major
The University of Arizona
Tucson, AZ01-2020
Skills
- Customer service
- Sales experience
- Proficient communication
- Nonprofit marketing
- Effective time management
- Event planning
- Detail-oriented
- Operations management
- Adaptable
- Interpersonal relations
- Self motivated
- Staff management
Theatre Experience
Professional:
Outcasts, Loners and Geeks Staged Reading, 'Allison', Pamela Amodio - Castle Craig Players 2022
The Pansy Craze Workshopped Musical, 'Mavis Funkwhistle', Stuart Younse - The Hartford Stage 2019
Footloose the Musical, Swing, New Paradigm Theatre Company 2021
Community:
Steel Magnolias, 'Shelby', Castle Craig Players 2021
Mamma Mia!, 'Sophie', Avon Summer Theatre 2019
A Christmas Carol the Musical, 'Emily'/Dance Captain, Theatre Guild of Simsbury 2019
We Will Rock You, 'Quatro'/Dance Captain, Avon Summer Theatre 2018
Thoroughly Modern Millie, Ensemble/Featured Dancer, Stagedoor Manor PAC 2018
Training
- 'Professional TV/Film Acting Class', The Barrow Group, New York, NY
- Vocal - Nancy Andersen, The HARTT School, West Hartford, CT
- Acting - Diana Moller, Middletown, CT; Stagedoor Manor; The Hartford Stage
- ADMA Summer Conservatory, 2019
- Dance - Nutmeg's Dance & Theatre Co., Southwick, MA; Terpsichore Dance, Simsbury, CT; New England Dance Center, Granby, CT
Film
- Mr. Harrigan’s Phone, Extra, 11/2021, 12/2021
- A Very Merry Toy Store, Extra, 09/2017
Timeline
Barista / Bakery Float
The Coffee Spot
09.2024 - Current
Fundraiser
One Sixty International
07.2023 - 09.2024
Host, Tour Guide, Event Organizer
Pub Crawl New York
07.2023 - 07.2024
Barista
UT47 Kitchen
02.2023 - 07.2023
Barista
The Coffee Spot
09.2021 - 04.2022
Part-time Nanny
Alaina McNamara
05.2021 - 03.2022
Customer Service, Cashier, Cupcake Decorator
Taste by Spellbound
12.2020 - 06.2021
Bachelor of Arts - Acting For Film
New York Film Academy
Bachelor of Arts - Theatre Arts Major
The University of Arizona
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