Sarah York
Waffle House
Colorado Springs,United States
3
years of professional experience
Customer-Focused Hospitality Professional experienced in creating positive dining experiences and enhancing guest satisfaction. Developed strong communication, multitasking, and problem-solving skills through managing customer interactions in fast-paced environments. Committed to leveraging leadership abilities and transferable skills to excel in new professional settings.
Work History
Waitress/Doorcorp
1 Month- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations, enhancing guest dining experience.
- Coordinated food and beverage orders to ensure timely delivery.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions efficiently, ensuring accuracy in payments.
- Adapted to changing customer needs and preferences quickly.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Printed dining checks with total due; collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Student Leader
4 Months- Led a group of students in various activities to foster spiritual and personal growth—planned and organized community events to engage participants and encourage involvement.
Student Helper
1 Year 3 Months- Assisted in maintaining a safe and nurturing environment for children at the daycare. Supported daily activities and learning sessions, ensuring engagement and participation. Monitored the well-being of children and communicated any issues to caregivers. Helped organize events and activities to promote developmental milestones.
Education
Junior In Highschool - High-school
Skills
Leadership
Communication
Event planning
Childcare
Food running
Multitasking
Dining area maintenance
Sanitation
Order management
Handling complaints
Complaint resolution
Menu recommendations
Service prioritization
Strong multitasking
Team collaboration
Attention to detail
Transaction handling
Decision-making
Food delivery
Menu planning
Accurate cash handling
Memory retention
Table bussing
Table bussing
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
ASL
Professional Working
Interests
Dancing
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
I like working with my hands and fixing things.
Cooking
Enjoying the art of baking and pastry-making
experimenting with recipes.
Music
Fashion and Style
Playing Sports
Timeline
Waitress/Doorcorp
Waffle House
06.2026 - CurrentRead More
Student Leader
Life Church
09.2025 - 01.2026Read More
Student Helper
Tiny Tots Home Daycare
05.2023 - 08.2024Read More
Goal Highschool
Junior In Highschool from High-school
Read More
3.8-4.0 gpa
Every year without fail I have ended on the high honor roll with a 3.8 gpa or higher.