Sarah Young

Clovis,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possess hands-on knowledge of MLS database administration and client management software.

Overview

years of professional experience

Work History

Realtor

EXp Realty, LLC

Fresno, CA, CA

01.2020 - Current

Increased home sales through persuasion, negotiation and closing prowess.
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Used Software to create and prepare documents such as closing statements, purchase agreements and deeds.
Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
Communicated with clients to understand property needs and preferences.
Wrote contracts to outline sales and purchases of properties.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Used software to develop and maintain list of properties suited to different needs and budgets.
Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Liaised between buyers and sellers to provide positive experiences for both parties.
Informed home buyer of sales, construction and warranty processes.
Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Arranged for inspections and surveys of sold properties.
Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
Promoted sales of properties through advertisements, open houses and online advertising platforms.

Educational Support

Freedom Elementary (Volunteer)

Clovis, Ca

7 2013 - 6 2016

Filed paperwork and organized computer-based information.
Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
Assisted the classroom teacher in supervising snack time and indoor and outdoor play.
Led reading and arts and crafts lessons.
Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
Relieved the classroom teacher during breaks.
Graded tests and papers and recorded grades for teaching staff.
Supported threeclassroom teachers in implementing a developmentally-appropriate curriculum for a group of 24-27 students.
Encouraged good behaviors using the positive reinforcement method.
Established a safe play environment for the children.
Encouraged children to be understanding of and patient with others.
Engaged with children individually to meet their emotional and physical needs.
Sparked imagination by helping children discover new things.

Cashier

Save Mart Supermarket

Clovis, Ca

08.2005 - 04.2008

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Greeted customers entering store to ascertain what each customer wanted or needed.
Built long-term customer relationships and advised customers on purchases and promotions.
Developed reputation as an efficient service provider with high levels of accuracy.
Bagged, boxed or gift-wrapped sold merchandise per customer\'s request.
Completed purchases using Point of Sale systems.
Assisted on sales floor as needed to maintain service standards.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Collected and authorized payments of guests

Education

High School Diploma -

Buchanan High School

Clovis, CA

2005

Skills

Professional phone etiquette
Excellent communication skills
Customer service-oriented
Flexible
Excellent planner and coordinator
Appointment setting
Attention to detail
Team building
Filing and data archiving
Articulate and well-spoken
Scheduling tools
Excellent research skills
Decisive
Motivated to help others
Well organized
Issue resolution
Proactive mindset
Quick learner
Excellent multi-tasking ability
Organizational skills
Decision-making ability

Critical thinking
Driving continuous improvement
Professional demeanor
Time management
Computer proficient
Works well under pressure
Professional and mature
Proofreading
Maintains confidentiality
Conflict resolution
Writing and editing
Outstanding interpersonal skills
Honest employee
Appraisals
Business Development
Property tours and inspections
Open house preparations
Leasing and sales
Purchase contracts
Property marketing

Timeline