Sarah Zaidi

As a Human Resource Manager:

• Led HR operations with meticulous oversight of payroll, background checks, and efficient onboarding processes.

• Developed and implemented strategic HR programs, focusing on orientation, tailored training, and employee engagement.

• Maintained strict adherence to legal standards through diligent policy enforcement, records upkeep, and accurate reporting.

As an Office Administrator:

• Streamline company operations through effective office system maintenance and staff supervision.

• Optimize office services by overseeing procedures, managing payroll, coordinating communication, implementing filing systems, and handling supply requisitions.

• Safeguard historical records by establishing standardized retention, protection, retrieval, transfer, and disposal protocols.

• Enhance office efficiency by developing policies, setting performance standards, and adjusting processes for improved outcomes.

• Ensure smooth operational flow by coordinating staff schedules, delegating tasks, and monitoring completion and quality of work.

• Support management decision-making by compiling, reviewing, and interpreting reports, summarizing data, and identifying significant trends.

• Build a competent office team through strategic recruitment, comprehensive orientation, and targeted training initiatives.

• Foster a productive work environment by providing ongoing coaching, performance evaluations, and disciplinary measures as needed.

• Drive financial performance by formulating an annual budget, managing expenses, analyzing financial discrepancies, and implementing corrective measures.

As a Recruiting Coordinator:

• Collaborated closely with recruiters to achieve recruitment targets aligned with organizational objectives.

• Crafted and implemented robust recruiting strategies tailored to fulfill company requirements.

• Utilized LinkedIn to identify and engage with high-potential passive candidates.

• Conducted thorough evaluations of recruitment tactics to measure success and adapt for improvement.

• Assessed candidate applications to ensure compliance with job specifications.

• Identified agents with over 2 years of experience as prime candidates for NPG recruitment.

• Compiled and maintained detailed weekly progress reports using Excel to track recruitment activities.

As an Executive Administrator:

• Expertly coordinated and optimized the CEO's daily schedule and calendar management.

• Prepared and refined key documents, including expense reports, memos, and invoices.

• Developed and maintained spreadsheets, managed databases, and crafted presentations.

• Skilled in vendor negotiations to secure optimal terms and pricing.

• Streamlined office efficiency through timely ordering of essential supplies.

• Oversaw the organization and inventory of corporate stock rooms and libraries.

• Managed and maintained videoconferencing and office equipment, ensuring seamless operation.

• Diligently reviewed and sorted incoming documents, mail, and emails for executive attention.

• Implemented and upheld both traditional and electronic filing systems for information retrieval.

• Conducted in-depth research to support executive decision-making.

• Trained and supervised clerical staff, enhancing team productivity and performance.

• Handled information requests and bookkeeping with precision and confidentiality.

As a Quality Control & Recruiting Assistant:

• Liaised with senior HR executives to address employee relations and maintain a cohesive work environment.

• Enhanced operator performance through diligent monitoring of calls, message quality, and data analysis.

• Implemented corrective measures by issuing verbal warnings and documenting follow-up actions.

• Upheld company standards by regularly ensuring staff adherence to established protocols.

• Monitored staff to guarantee the precision and prompt delivery of messages to intended recipients.

• Championed exceptional customer service by evaluating interactions through live and recorded sessions.

• Conducted thorough reviews of recorded calls, ensuring meticulous data entry into company systems.

• Spearheaded recruitment efforts, including advertising, candidate selection, and onboarding processes.

• Provided essential technical support to agents, facilitating seamless operational functionality.

• Streamlined email and phone communication for optimal efficiency.

• Delivered exceptional customer service as the primary contact point.

• Coordinated meetings, travel arrangements, and accommodations seamlessly.

• Maintained and organized executive schedules and contact lists.

• Developed and managed customer databases and online records with precision.

• Executed market research and synthesized findings into comprehensive reports.

• Crafted engaging presentations to support business objectives.

• Provided administrative support and resolved employee inquiries effectively.