Sarah Zapata
Manvel
Summary
Results-driven Team Lead at Walmart with expertise in operational efficiency and employee performance improvement. Proficient in strategic planning and inventory optimization, achieving significant cost reductions. Committed to fostering collaboration through mentorship and effective communication.
Overview
12
12
years of professional experience
Work History
Team Lead
Walmart
03.2014 - Current
- Led cross-functional teams to enhance operational efficiency and improve service delivery.
- Streamlined inventory management processes, reducing discrepancies and ensuring accuracy.
- Mentored team members, fostering professional development and promoting a collaborative work environment.
- Implemented training programs to improve employee performance and customer satisfaction rates.
- Led daily operations, ensuring adherence to safety protocols and efficiency standards.
- Streamlined workflow processes, resulting in improved operational efficiency and reduced downtime.
- Conducted regular performance evaluations, identifying areas for improvement within the team.
- Collaborated with cross-functional teams to implement process improvements and optimize resource allocation.
- Monitored inventory levels, coordinating with suppliers to ensure timely restocking of essential materials.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Assisted upper management in developing long-term strategic plans for departmental growth and success.
- Identified areas for improvement in operations, leading to cost savings and increased productivity.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Education
No Degree - Business
Sophia Learning
01-2025
High School Diploma -
Hightower High Scool
Missouri City, TX01-2014
Skills
- Performance monitoring
- Workplace safety
- Schedule management
- Employee evaluation
- Relationship building
- Deadline management
- Employee training
- Task delegation
- Strategic planning
- Forklift
- Walkie Stacker
- Scissor lift
- Team supervision
- Teamwork and collaboration
- Goal setting
- Leadership
- Excellent communication
- Multitasking Abilities
Timeline
Team Lead
Walmart
03.2014 - Current
No Degree - Business
Sophia Learning
High School Diploma -
Hightower High Scool