Sarah Zapata
WHITTIER,CALIFORNIA
Summary
A resourceful and experienced project coordinator offering expertise in handling multiple projects simultaneously with a high degree of accuracy. Self-motivated work ethic to perform effectively independently and passionate to use positive interpersonal skills to use in team environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent projects. Focused, reliable and strives for perfection in everyday tasks to keep the work flowing seamlessly.
Overview
8
8
years of professional experience
Work History
Project Coordinator
Infinity Solar
09.2020 - Current
- Photocopied, distributed and emailed documents to project managers.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Maintained database and spreadsheets with accurate inventory and status.
- Responded to requests for information on materials to inquiring parties.
- Created job files for each project and maintained current data in each file.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Maintained open communication by presenting regular updates on project status to customers through email, text and phone calls.
- Supervised 30+ projects from start through delivery by prioritizing needs and delegating assignments.
- Kept corporate and client information confidential, adhering to data safety measures.
- Reported regularly to managers on project budget, progress and technical problems.
Receptionist/ Back office assistant
Smile Needs Dental
02.2019 - Current
- Efficiently manage patient care and schedule patient follow up and recare appointments
- Prepares treatment room for patient by following prescribed procedures and protocols
- Assemble instrumentation by sterilizing and delivering instruments to the treatment area, positioning instruments for dentist’s access, suctioning, and passing instruments
- Expose and process dental X-rays and utilize iTero scanning for crowns, retainers, braces, and Invisalign
- Assist office manager with patient scheduling, payments, verifying insurance and maintaining patient records
- Educate patients on postoperative and general oral health care
- Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies
H-Wave
02.2018 - 10.2018
- Managed inbound and outbound customer calls in a timely manner
- Researched and assisted customers in troubleshooting technical issues over the phone
- Entered customer orders in a timely fashion and enable quick fulfillment of customer orders
- Assisted in data entry and other administrative tasks as needed
- Worked with sales team and other departments to resolve customer issues and complaints
Keyholder
Stride Rite
10.2015 - 08.2017
- Ensured high levels of customer satisfaction through excellent sales service
- Monitored and assisted cashiers and other retail staff; assign daily duties
- Responsible for bank deposits, paperwork, and unloaded shipment
- Carried keys and alarm codes; opened and closed store, disarmed and armed alarm system
Education
Diploma -
Upland High School
Upland, CASkills
- Project Planning
- Office Management Software
- Correspondence and Office Documents
- Administrative Procedures
- Customer Transactions
- Inventory Counting
- Data Communications
- Professional Correspondence
- Organizational Management
- Workflow Processes
- Google Drive
- Project Schedule Coordination
Timeline
Project Coordinator
Infinity Solar
09.2020 - Current
Receptionist/ Back office assistant
Smile Needs Dental
02.2019 - Current
H-Wave
02.2018 - 10.2018
Keyholder
Stride Rite
10.2015 - 08.2017
Diploma -
Upland High School
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