Sarah Zehnder

Delivered care to obstetrical patients in OBGYN and Maternal Fetal Medicine departments.

• Conducted thorough new patient intakes via phone and in clinic.
• Coordinated patient call triage with subsequent follow-up.
• Conducted comprehensive searches of medical histories.
• Coordinated healthcare services for complex obstetrical cases.
• Engaged with referring practices to enhance collaboration.

• Clinical Care Nurse Manager: Manage day to day care of up to 70 obstetrical, postpartum, and pediatric patients in a nonprofit clinic for patients without insurance, under-insured, or uncomfortable in traditional healthcare settings. Promoting relationship based care and gaining patient trust to increase successful and healthy outcomes.

• Collaborate with outside resources to support patients and help achieve independence and healthy outcomes such as WIC, Medicaid, NFP, Michigan Dept. of Health, and MIHP.

• Communicate and collaborate with MFM, hospital nurse navigators and staff, and labor and delivery at hospitals in Flint, Ann Arbor, and Metro-Detroit for continuity of care and to bridge shared care of our patients.

• Provide direct patient obstetrical care at clinics, phone triage, and carry out follow-up care after clinic

• Managed the clinical antenatal care and enhanced patient outcomes by providing comprehensive care and support to expectant mothers during prenatal and mothers in the postpartum stages as a physician's nurse.
• Collaborated with interdisciplinary teams to foster smooth transitions of newborns to maternal child unit.
• Educated patients on prenatal health issues, fertility, and gynecological problems and care.
• Reduced complications in high-risk pregnancies through careful monitoring and following recommendations with the interdisciplinary healthcare team.
• Assisted physicians during surgical procedures such as colposcopies, loop electrosurgical excision procedures, and biopsies. Also assisted in vasectomies.
• Improved patient satisfaction by delivering compassionate care and addressing individual needs of patients and families.
• Worked as triage/phone nurse, .responded to emergency situations such as pre-eclampsia, early labor, and fetal distress and non-urgent needs.

• Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care during hospitalization and discharge planning.
• Reduced risk of complications by closely monitoring vital signs and adjusting treatments as necessary.
• Streamlined medication administration processes, ensuring timely delivery and accuracy in dosage calculations.
• Served as a preceptor to new staff members, guiding them through orientation processes and offering mentorship during their transition into the medical-surgical unit.
• Educated patients and their families on disease processes, treatment options, and self-care techniques for optimal recovery outcomes.
• Demonstrated strong critical thinking skills in assessing patients'' conditions quickly and accurately, initiating appropriate interventions when needed.
• Improved patient satisfaction by providing compassionate, empathetic, and professional nursing care tailored to each patient''s needs.